Lanona T.
Same as everyone else's complaint
Same as everyone else's complaint. Never received Mug and never got a response for refund. Trying to get refunded from PayPal as we speak! DO NOT ORDER FROM THEM!!!!
Yoda Best Wife – Ceramic 11Oz 15Oz Coffee Mug
Kitchen Decor (kitchendecor.shop) has 39 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Lanona T.
Same as everyone else's complaint. Never received Mug and never got a response for refund. Trying to get refunded from PayPal as we speak! DO NOT ORDER FROM THEM!!!!
Kate
Bro... This website is an absolute scam. Went to their "Happy Customers" tab on their website and did a reverse image search for the first pic, the one for Kirstin Everton, which is weird to begin with because I thought Kirstin was typically a female's name and yet the review had a picture of a man. Anyway, did a reverse image search and found that the picture is used on multiple different websites. Scam websites. Apparently, Ms. Kirstin Everton here is actually a captain named Thomas Lindegaard Madsen. They used a fake review with this poor guy's image :( Enough feeling bad for him though because it's been 10 days since I ordered my item and every day I go to track it on their website it says the same thing: currently processing. I've emailed them a few times and I have yet to receive a response. I can't believe they're ignoring me. Oh yeah and while I'm at it I might as well mention that their Facebook hasn't been active since March of this year, their Twitter has been suspended, and literally 99.99% of the artwork they use on their mugs that they post on their Pinterest isn't even theirs. Now knowing all this though after I gave them my money, it all sounds really suspicious. I just gave $18.99 to them and now I don't even know if I can get my money back cause in order to do that I need to contact them but if they don't respond to my emails how am I supposed to get my money back? It's a never-ending loop. I can't express this enough, PLEASE DO NOT BUY ANYTHING OFF OF THIS WEBSITE, EVEN IF YOU FOLLOW THEIR POLICY AND CANCEL YOUR ORDER WITHIN 24 HOURS YOU ARE MORE THAN LIKELY NOT GOING TO RECEIVE A FULL REFUND! Please learn from my mistake and do your research before buying from websites like this. Lesson of the day: be an educated consumer!
Bryan
SCAM. I should've realized this site was a total ripoff since all of the products are rated 5 stars. They're using fake reviews, and have coded the 5 star rating onto every product. The item I ordered has been in processing for more than 10 days even though I used "Priority Shipping (2-5 days)". This place is a total ripoff, stay away, stay far far far far away. Disputing the charges now - hoping to get my money back.
Megan C.
I ordered a mug that was supposedly processed on Dec 13. Have not gotten the mug or any follow up. They did get their money! $18.99 donation to Kitchen Decor and a lesson never to use them again.
Diane
**Update 12/31-finally received my mug but no info about delay. Still online says "processing" FYI** I placed an order online a week ago for a mug, said 3-7 days shipping. Online says order status as "processing", I have emailed twice, no answer. I realize there are shipping delays but to not even know if it has left the warehouse though the payment was made via PayPal... I thought I had done my research online for reviews but evidently not (per this page). Very frustrating... Now 10 days after placing order and still nothing...scam.....DON'T USE THEM!!!
Julie B.
Wow! I wish I would have seen these reviews before making my purchase. I ordered what I thought was a 2 mug couples set, but only received 1mug. The company responded to my first email right away, saying I was mistaken and that I need to "check myself again". I have since requested a refund and had no response to my several attempts. Buyers Beware!
Alondra M.
The worst!! Same thing as every other review! No response no shipment
Ron
Looked like a solid company, until they get your money. Then they disappear. Ordered a mug a while back. Shipping stated 3-7 business days. Well past that time frame. Still nothing and no response. Crooks, scammers, thieves.