KitReviews of kit.com

The support is very responsive, and the help pages actually help. If Kit weren't so expensive, I'd give it the full 5 stars.

If there is anything wrong, it is not your fault. I’m poor with tech etc. I need to learn lots more. Eg, I can’t get into my website -

While it’s easy to use Kit, my open rates and click rates are never very good. The support staff in chat is wonderful and they always make me feel they are willing to help no matter what!

I like it and it’s very easy to navigate. My only issue is that it doesn’t have a clickable table of contents and that’s something I really need.

Kit has been relatively seamless and easy to use. I do feel that it has helped drive a small amount of income, but I need to scale up my engagement and I hope to do more in 2026. The only reason I don’t leave five stars is because I wish there were a way in the draft format to create The URL of the post so I could insert it in the footer of the message. The few times I’ve tried to do it. It hasn’t worked so that’s one UX improvement I’d hope for.

I like Kit a lot better than Mailchimp, my previous list software. Kit is easier to use, and their support is 8000x more responsive and helpful than Mailchimp’s. As my audience grows I still feel like managing the list tech still takes too much of my time. Kit has made it easier than others, but I think there’s still opportunity for improvement. Especially when managing an audience with a lot of segmentation and automation sequences.

I've used Kit so long that it would be hard to remember life before it, except that I have clients on other tools. While there are a few things I would change about it, it remains the best tool at its price points that I've used.

It’s easy for me to create landing pages and to send out blast emails quickly. I just wish it was more compatible with other platforms. I would love to be able to send out SMS and also for it to somehow speak to my website platform so that I don’t have to keep transferring over emails. I cannot change website platforms because my book portal lives there.