Wendy F.
Kit has been fairly easy to use
Kit has been fairly easy to use - but if I have questions the customer service is great. And recommendations really helps me grow my subscribers.

Kit is an email-first marketing platform for creators that helps foster deep connections with your audience and build a sophisticated business that delivers real value—whether you’re a YouTuber, podcaster, author, musician, or any other creator type. Start or grow your following with our newsletter features, send beautiful promo emails, create custom landing pages, automate your email sends, sell digital products, get recommended by other creators, and more. With Kit, you can earn from multiple income streams, and because the platform flexes with you as you grow, there's no need to jump between different tools or start from scratch on a new platform in the future. Already have an email list? We offer a free migration service for creators with over 5,000 subscribers on our paid plans. Our team handles everything, so you can switch to Kit and never look back. Manage up to 10,000 subscribers for free, or upgrade to grow an unlimited list and access all functionality. Get started today!
Kit (kit.com) has 161 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Wendy F.
Kit has been fairly easy to use - but if I have questions the customer service is great. And recommendations really helps me grow my subscribers.
Rakesh R.
Kit has been a blessing for the creators, reaching out to the customers and leads equally. The UI is one of the best, and it keeps improving. The more features you use, the easier it gets, and it may encompass the features which are user friendly.
Rich L.
Easy to use. Great support when I ask questions. Love the newsletter and free webinars! I continue to gain new subscribers. In a short time created a pop up, landing pages, email sequences and a product.
Jose' F. N.
As an indie self-published author trying to get my works out to my readers, the platform KIT has helped to reach my small but growing audience. That KIT has kindly let me have a free account to get started is just icing on the cake. If I ever leave my free limit, I will remain with the organisation because loyalty matters the most to me. If you are just starting on your own journey, this is the platform for anyone to use. I highly recommend it.
Snowdrop C.
Kit is by far my favorite email marketing platform, and I've used them all (or most, anyway!) for my clients. I love that Kit uses technology in a way that creates more personalized experiences. The interface is easy and intuitive to use, the features are all awesome, usable, and make sense together, the app integrations are fantastic and work well, and best of all, their customer service is top-notch. They really listen to their customers and it makes a huge difference. I always recommend Kit and will keep doing so!
Kathryn
So glad I switched to Kit. I was with Active Campaign for 5 years but made the switch to Kit and I'm so glad I did. The interface is so easy to use, the service is amazing and super responsive. The AI chat is unparalleled, it's so accurate and even remembers my questions and sends updates to products based on what I asked months ago.
Jessica V. T.
Kit has changed the game for me. It’s helped me to leverage my strategies and increased my audience retention.
Response from KitJul 14, 2026
Glad Kit's been part of making it happen. Thank you for this.
MikeZ
Great program, and I’ve tried them all! My ABSOLUTE favorite was Ace Of Sales when it was developed around 2008, but it eliminates some of its really cool features for keeping in contact with customers in multiple ways, changed its branding to compete with all the other email services…and went away. Started with ConvertKit after a recommendation from a friend, and have converted not only my database but the database for the non-profit my wife and I started 18 years ago. Best of all, everyone that has responded says the communication they receive looks great on their computer or mobile device. You can have the most compelling content ever - but if it looks like garbage, has too much text or isn’t mobile-responsive, nobody’s going to read it. Great job, Kit!! Much continued success!!
Response from KitJul 14, 2026
Glad Kit delivers on both fronts for you and your non-profit. Thank you for the kind words and for bringing two communities along with you.