I got a gear necklace in 2014. I had the chain replaced previously with no issues but recently their customer service has become horrible. I leave messages to get information on trying to buy a new chain with no reply. I have attempted to get a reply at least 5 times so far with no luck even though their chat box says “Thanks for your message. We’ll be with you as soon as we can. If you prefer not to wait, we’ll follow up via the contact information you provided.” No response either way.
RR
Robert R.
Hard pass
Besides the fact dude is a Trump supporting, election denying, the sky is falling weirdo, the products are over priced pieces of garbage. Terrible quality, customer service is non existent. Yet his marketing is incessant and unnecessary.
JE
Jennifer
Excessive marketing emails
The number of emails sent by this company are excessive. I have received marketing emails on: 7 October, 10 October, 11 October, 12 October, 13 October, 14 October, 16 October, 19 October, 20 October and 21 October.
I tried to unsubscribe using the link in the emails and it didn't work so I contacted the company directly. The owner responded to my request to have my email removed from their mailing list with the following:
"I will not be able to help you with this. You will have to figure out the mysteries of the universe on your own.
You already have everything you need to be great. Good luck! :)"
I have requested twice more to have my email removed from their mailing list but continue to receive their emails.
I have now started making spam act breach complaints to the relevant authorities in the USA and Australia.
The owner is clearly insane. I am not trying to 'solve the mysteries of the universe', I just want to be removed from the mailing list so I can stop receiving their spam.
BG
Brett G.
Blatant disregard for the law, and arrogant
I advised Glen of his failure to abide by FCC regulations that impose a 16k per u solicited email. While he will pay the price of the FCC complaint as well, I feel it important to inform the public at risk of doing business with this man of his blatant disregard for common courtesy and his customer service. He refuses to stop emailing me, and he is a severe chore to deal with when it comes to service on his products. I’d recommend you seriously consider an alternative - there are plenty of other designs similar to his to be found around the web. Enjoy the reap of your sow, Glen. As you arrogantly like to sign your ignoring of my requests to be removed from your fraudulent email program, "With love and Respect".
BR
Blacky R.
He rip me off
Alan Palomo - World of Hassle ALBUM REVIEW
Design and features
The Rachel is available in sizes 5-9 (including half-sizes). Their website says that it’s made of sandblasted stainless steel, but that doesn’t appear to be true because the ring will not stick to a magnet… I think it’s aluminum. *See update at the bottom.
The construction is interesting because there are two outer rims that spin against the flowers in the center of the band. The weird thing is that I can’t tell what holds the outer rims in place…
See it in action
What I like
Unique design
Fun for fidgeters
What I’d change
Price is expensive
Make it available in other colors like the original gear ring
Final thoughts
The Kinekt Rachel Gear Ring is a fun ring for fidgeters and geeks. The main downside is the price. It’s $165 which is…well… too ouchy. Don’t get me wrong, the Rachel ring is fun and looks cool, but I don’t think it’s $165 worth of cool. At that price, I’d want it to be made of titanium or some other premium material, but as is, it feels a little like something you might find in the bargain bin of a novelty store.
Update 6/1/20
From Kinekt regarding my comment about the ring not being stainless steel:
Our ring is indeed made of stainless steel and it is specifically 316 stainless which if you research, you will find that- “With its higher nickel composition range, 316 is considered the “most nonmagnetic” stainless steel.” and ” 316 stainless steel is a molybdenum-alloyed steel. The fact that it is also negligibly responsive to magnetic fields means that it can be used in applications where a non-magnetic metal is required. It also contains a number of other elements in varying concentrations.” We purposefully carefully selected this stainless due to its machining capabilities, durability and being hypoallergenic.
Price: $165.00
Where to buy: Kinekt Design
Source: The sample for this review was provided by Kinekt Design.
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About The Author
Julie Strietelmeier
I created The Gadgeteer in 1997 as a fun way to share my passion for gadgets which began when I was a little kid. Some of my other interests include ukulele, photography, productivity hacks, and minimalism. Learn more about me and my favorite gear.
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6 thoughts on “Kinekt Rachel gear ring review”
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ADAM
JUNE 2, 2020 AT 3:59 AM
Has it been said before? 😀 I also think it’s too expensive.
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RONDA
JUNE 2, 2020 AT 2:15 PM
They certainly aren’t going to make their fortune on volume.
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MARC
OCTOBER 2, 2023 AT 7:27 AM
I have ordered a few of his product over the years.so that being said .he sent me a promotion of 25 dollor for a gear ring .so i said for 25 bucks a ring why not.so i ordered 2 rings .he only sent me 1 ring and when e mail him he wanted to sell me a other ring but didnt replace the missing ring .and then he says that i was getting such a good deal on the ring .that i could pay again .what a fringing idiot .but lesson learned dont buy crap from the idiot that has no morals for his business
LT
Lokesh T.
Owner has officially gone mad.
The customer service experience was incredibly horrid. Glen displayed an absolute lack of competence. I received a ring that raised concerns about its quality and appeared to be a returned item, despite having paid the full price for a supposedly brand new one. To make matters worse, the ring was shipped to me in a simple plastic baggie, rather than a proper box which comes with the warranty card that explicitly states that rings will be replaced in case of issues under normal use.
It appears that the company no longer honors this policy, even though I spent $200 on a stainless steel ring. When I brought this up with Glen, he not only refused to address the issue but also proposed that he would send the proper packaging if I paid an additional $500 after first saying they've never sent out boxes, but this changed when i showed him a review of a person with a box and warranty card from a couple years ago, to which he said he reserves the right to change packaging, what? how do u make things worse and not give out warranty cards
I did not purchase a second-hand product and sought to return it. Shockingly, Glen flatly declined my request. In response, I mentioned that I would contact my bank to dispute the charges. He audaciously suggested that he would inform his bank that I owed him $1000 for wasting his time.
I'm genuinely uncertain how this individual manages to sustain a business. It's crucial that we collaborate to put an end to these deceptive practices so that other hardworking customers do not fall victim. Whether this individual is experiencing a mental breakdown or merely being rude, the fact remains that customers are being misled. I sincerely regret not reading these reviews before making my purchase. If this company ever had a positive reputation, it is certainly a thing of the past. It no longer lives up to its former standards.
RA
RAQUEL A.
Glen the owner should not be in control of…
The owner should not be in control of anything especially a company he lets his temper get the best of him we had an issue about a coupon I was using mind you I was purchasing my a longer chain for the forth item I had purchased from them anyway even after the problem I thought he was a clever man and great designer until I realized the mini hart I bought doesn’t even stay on all three gears only two
TI
Tyler I.
DON'T GIVE THIS GUY ANY MONEY!!!
Please don't buy from this clown of a scammer
If you like the jewelry he makes, please just buy a knock-off. Do not give this guy any money under any circumstances!
I bought a gear ring from him back in 2016. I ordered a size 10 and got a size 13. He refused to exchange or refund it at all. Period.
I recently try to buy one for a friend, but quickly regretted my actions and instantly messaged him to cancel the order. I was initially very nice and wrote to him kindly, and he replied to me instantly standoff-ish and rude. So I wrote back to him like he wrote me, and he threw a hissy fit like a playground bully that can dish it out but can't take anything back. After threatening chargebacks on my credit card, he finally gave me a partial refund, scamming me out of $5 because of the way I talked to him, and he threatened me to falsely report me as a scammer to the bank. Absolute trash of a human.
I've also heard he doesn't honor his "Lifetime warranty guarantee!" which is a scam marketing tactic to reassure you to buy.
Please don't give this low life any business, he'll get your order wrong, blame you, refuse a refund/exchange, talk to you rudely, and act like a victim if you talk to him like he talks to you. He doesn't deserve any business from anyone with the way he treats his customers. DON'T GIVE THIS CLOWN ANY MONEY EVER!