KimwigsReviews of kimwigs.com

Kimwigs is a joke!! I am a cancer patient and wanted a variety of wigs. The wigs pictured on Kimwigs website are beautiful and they claim they are made with real human hair wigs. The wigs I received were NOT HUMAN HAIR. They are made with some type of plastic fibers that are very thick and course. There are several bald spots in each of the three wigs and the adjustable elastic strap on two of them will not even reach the first section. I sent an email to ask how to return the wigs and was given the run around for over a month. I was asked to send photos so they could see the problem which I did.I kept asking for a return address and instructions for returning the wigs. I was told that their address was “far away” from mine and it would be expensive for me to return them because I would have to pay shipping and customs charges. I was also told “IF” they were damaged during shipping I would not receive a refund. I could see where this was going so in the end I was offered a 10% refund which is highway robbery. I now have my doubts that I will ever see any amount of refund. Do NOT order from Kimwigs!

Sadly I fell for it. Didn't read reviews. I'm just surprised that for everyone's experiences no one has reported these scammers to Action Fraud. I just did, but you all need to report them otherwise they'll continue to rob people.

If I could rate this scam -5 stars, I would! It’s 100% a genuine scam. The wigs are portrayed to be high quality and claim to have been hand-made in a UK facility, however they’re actually mass produced in a Chinese factory and then shipped to the US from Shanghai, via YunExpress logistics. Upon trying to return the wigs for a refund, the company will always provide every customer the same answer via Email correspondence. They tell every customer “we can’t accept the wigs back, they’re not able to be resold” “the buyer is responsible for paying the fees of return labels/tariffs/customs” “the wig is more than likely going to get lost in transit back to our facility, and we can only give you a 5%-10% refund because of this” After feuding with them, they’ll eventually provide you with a false return address which is “Beishashi Room 0811 8th Floor Changhe Building Changjiang West Road Shushan District Hefei Anhui China 230088” This address literally DOES NOT exist! After you attempt to return the package back to this address, it will eventually get stuck at Customs. This is exactly what they want! Once the package is stuck in Customs, they will claim that you never returned the wigs to them, and because of this they’ll say yet again that they “cannot provide you with a refund.” It’s a very well thought out scam that they’ve successfully completed for years now, and somehow they’re still operating this illegitimate business. My best suggestion to anyone who doesn’t find this review until after they’ve been scammed - contact your card holder or bank and place a chargeback! Ask them to red flag the company and open an investigation. 50% of the time you will end up getting your money refunded to you by the card company. I beg anyone who reads this, please report Kim Wigs to the authorities for fraudulent internet sales!

The wigs on their site are beautiful but BUYER BEWARE, what you see is NOT what you get. What I received from Kimwigs looked NOTHING like what I ordered from their site. When I used their website to return the product, the required 'Refund Reason' entry cannot be entered so you can NEVER complete the return. There was no web master to contact. I tried on different browsers, different machines, same outcome. I had not choice but to write them at the email provided. So, I wrote to them and told them the product they sent was NOT what I ordered. It looked old and used, arrived stuffed in a plastic bag with no markings, no receipt, no care instructions, NOTHING. I told them I wanted the refund as their site states I'm entitled to. Then the email war began. They told me to send a picture - I did, along with the a picture of the wig on their site. They told me to wash the wig (I did NOT) I told them I prefer the refund as this is a defective product, they told me they can't resale the wig (that is not the customer's problem), they told me shipping is too expensive (again, not the customer's problem), they offered me a 7% refund. I thought that was ridiculous! I requested a return address, they never supplied it - to this day 12/2/2022. I originally order the product on 9/23/2022, I received it on 10/8/2022. I started the return process on 10/8/2022. There ought to be some sort of recourse for folks taken advantage of by such companies. Anyone can start a site, falsely advertise, take the money, send crap and that's it???? We can send rockets to moon but can't get handle on scammers? At the very least couldn't Kimwigs be shut down? SHAME, SHAME, SHAME.

Just arrived a 3/4 wig not a bit like picture and it is different colou paid 59.99 pound they said I could get a refund of 8.99 pound. It’s just a flat bit of course hair they have sent the one on the picture was shiny and wavy this one looks like a dead rat. So upset I’ve wasted my money. I didn’t rven know I was ordering from China !!!!!!!!

I wish I had read the reviews first. I bought it because I saw it on Pinterest. The wig is a joke. I wouldn't wear it to take out the trash.

I recently gave a bad review on kimwigs. I have over 30 emails back and forth with them. They actually gave me their address and I really want to share it: Beishashi Room 0811, 8th Floor, Changhe Building, Changjiang West Road, Shushan District, Hefei, Anhui, China

ALL YOU HAVE TO DO IS READ THE REVIEWS!! EXACTLY SAME FOR ME! I have never bought nor worn a wig before even when I was bald after chemo. I decided I’d try one. BOY I SURE DO WISH ID FOUND THIS BEFORE SPENDING $140. I’ve person at least mentioned it isn’t same as picture. Mine wasn’t the beautiful blondish copper. It was pink! The wig stand is a joke. It’s this flimsy plastic stuff uh usually see in packing. Wont fit together and one “tab” was already broken off. When I requested my return they have done everything in their power to try to talk me out of returning it. They said first then it cost so much to ship back to China that they offer me 10% of the price of it as a refund if I keep it. Well 10% good grief no. Besides the fact that I’m not gonna wear it and I can’t use it. So they make me go to this form to fill it out and when you get to one field that is required it says reason for return. There is no box there’s nowhere for you to be allowed to enter Data beside that field. So it is impossible to complete the form because every time you complete the whole thing but you can’t put anything in there it keeps coming back saying it’s required. I haven’t even gone as far as to print screen all of the entries and showing that that field cannot be filled out on the phone. And I told them I wanted to refund the RMA and the instructions based on where all I had answered that I did have the reason for return down in the bottom box for it ask for if there’s any problems with it. I still haven’t gotten my money back. I also recently ran into this Exact same problem recently with anycloth.com. They try to give you the runaround when I try to murder with you and I am I just gonna quit doing anything and you don’t hear anything about getting a refund. To me this is a scam and is pretty much fraud. I am going to be reporting them to my bank and have them get my money back. UPDATE:NOW THEY ARE REFUSING REFUND SAID DUE TO INCREASE OF MATERIALS PRICE THEY CANT AFFORD THE RETURN!! TIME TO INVOLVE AUTHORITIES