KimwigsReviews of kimwigs.com

I should have read the reviews and I did not realize the company is in England. They are quick to respond to anything you email, except for returns. I have sent them many emails no response. They have it so you cannot fill out the return form it won't let you. I have sent my wig back on my own with the Des Plaines IL address. I am sure it's wrong I have already lost the money so I don't have anything to loose anyway, the wig is horrible. I ordered human hair and paid more for it. Once again I have been screwed. Save your money go to Walmart.

If a zero was possible I would have selected that! The wig was similar to those bought in a joke shop and not fit for purpose. Finally, after numerous emails received a refund but only after a threat to take the company to the small claims court. Stay away at all cost, nothing but excuses, even after the wig was returned to China.

If I could give a zero I would. The wig is junk, like for a Halloween costume. And they claim you can get a refund but that's not true either. STAY AWAY FROM THIS TERRIBLE COMPANY THAT IS OVERSEAS.

I did recieve a quick response when I asked about the status of my order and got the wig very soon after my inquiry. HOWEVER, the wig was supposed to be a light ginger color and in fact was a bright orange. Next it was nothing like the style as shown in the catalog. I am not even going to try to return since reading the nightmares others have posted on here....just a lesson well learned. Never will I do another stupid online purchase like this. (famous last words!!!)

Terrible CS, I lost my money! I received a wig that was NOT like the picture (yes I took into account screen resolution and possible color differences) I ordered a large and it was still too small for my head. Ok, no problem...I'll just return it. Unfortunately the RMA request form on their site has a glitch and will not allow you to request a return form without a "reason code" BUT the reason code line will not allow you to add anything. So I immediately notified them of this problem but they kept giving me the runaround and here I am 3 months later and still NO RESOLUTION. I am out $96.98 I will think twice before dealing with a foreign company again.

It had been over 3 weeks waiting for this wig so emailed them asking where it was they told me it would be an extra 2 weeks so I asked for my money bck , they only offered me 20% money bck for a wig I’d not had, so I waited for the wig and it was dark yellow I look like Rod Stewart with it on, nothing like the pic and very thin, I sent them an email asking for a refund and sent the pictures, we came to an agreement of 30% but I’m still waiting for that refund 1 month later and I do keep emailing them

Bought a wig from this website and was very disappointed with it, it was the wrong colour and the hair was all frizzy at the crown. I would like to return it for a refund but they will not return any of my emails. One star is too many for this experience but had to add it to proceed with this review.

I am in the middle of having chemo tomorrow will be my third treatment of six. i lost my hair two weeks after my first treatment,so on the 21st of january my daughter in law found kimwigs on line they looked really nice, so we ordered one . did not do my homework,wish now i had. i finally got it on the 21st of feburary. it was shipped in a bubble bag. Very pour packing. the color was all wrong,it wasto big, and it had combs attached to it. i could not wear it because i do not have any hair to attach it to. I am very dispointed. Now they will not respond to any of my e-mails.i guess i am out 175.00 and cannot aford to purchase another one.