KimwigsReviews of kimwigs.com

This company pretends to be in the UK. I paid $160 for a wig for my daughter's costume because I did NOT want to buy a piece of crap made in China. Six weeks later no wig. It has been bouncing around the US and has been stuck in Atlanta for 11 days. When I finally did a detailed search of why it was delayed it turned out it was sent from China. So I was deceived by the company. I could have bought a wig from China for $20. I've asked them multiple times for a refund but they say the wig is still in transit and refuse. Wish I had checked Trustpilot first. Hate being lied to and ripped off.

Yet another Chinese scammer. the abomination I received bore no resemblance to the order. I was offered a refund of £12 for a £90 pound wig, which never did materialise. I cannot understand why Amazon, Trading Standards and online fraud are still allowing these companies to trade. Search for British wigs and check for an address and telephone number and returns policy. An initial phone call will often give an indication as to whether they really are a genuine British company.

Unfortunately, this scam Chinese company is hiding behind the reputation of a reputable UK company called Kims Wigs. Don't confuse Kim Wigs (the Chinese scammers) with Kims Wigs (the UK based company). Unfortunately my wife fell for the scam and ordered a wig. When it eventually arrived, it was completely ridiculous. It was like a badly made glove puppet. She got nowhere with her complaint, they just wasted her time. As I'd paid with my Amex card via my PayPal account that she used, I decided to get Amex on the case. They very quickly forced a chargeback on Kim Wigs and I got my money back. As soon as I opened the case, the Chinese scammers were asking my wife to close it and they only wanted £20 - they'd refund the balance (yeah, right). Obviously we ignored them. Now we're got our money back, they're asking us to post the wig back to them or pay them £30. We're ignoring that too. The moral of the story is always use a credit card to buy things online. I work in anti-financial crime so I'm aware of the benefits of doing this but not everyone is. If any of you out there have been scammed by them and you paid with a credit or charge card, get in touch with the issuing bank (the provider of your credit card). Ask them for a chargeback. You'll have to provide some information but it's not overly onerous. It would be great if this company was suddenly deluged with chargebacks.

Horrible company. Waited 4 months with constant "Oh it's almost ready to ship." When it arrived it was too small (ordered large). No refund, only an offer of 10% of the sales price. Shipping back is to China at customer's expense. Buyer beware! Scammers.

Kim Wigs, Shop wigs and Wig Sell are all the same Chinese company selling very poor quality wigs. Big problems trying to send them back. And trying to get your money back.

I ordered a platimum blonde rooted wig and received a very cheap ginger thing. I asked my bank to take my payment back and they did

I ordered two lace front wigs,size large. the wigs arrived six weeks later,child sized, no lace front. one was red hair which I definitlely did not order. the other one looked like it had been run through a washing machine. I attempted to send them back for a refund but my 'account' does not exist. This place is a ripoff. Do not shop here. I would give it ZERO STARS.

HORRIFIC. Total junk made of cheap plastic, shedding, NOTHING like on the pictures. This company is SCAM, and you cannot return!