Deborah L.
Do not order from them
Do not order from them. Two months and no wig. Only excuses. I do not think this is a credible companh
KimWigs.com provides human hair wigs, lace wigs, celebrity wigs and African American wigs with high quality. All of our hair products have been through strict inspections in every design and produce process to ensure the superior hair quality.
Kimwigs (kimwigs.com) has 147 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Showing 141 reviews with 1 star · Clear filters
Deborah L.
Do not order from them. Two months and no wig. Only excuses. I do not think this is a credible companh
Wanda F.
Horrible customer service. I did not receive what I ordered. Wig doesn't look or fit right. I am getting the run around. Do not want to give me my refund. I will never wear this ugly wig. Please do not order from these people.
Karen C.
Avoid KimWigs at all costs. It is NOT the KimsWigs in the UK. I was so fooled by their UK address and did not think to research before I purchased. They sent me two wigs that were totally different than the pictures and have a strong chemical smell. When I asked to return, they threatened that I have to pay a shipping fee to China and the products often got lost. The website did not state the return address is a China address. This company is a fraud and trying to scam you. DO NOT BUY ANYTHING FROM THEM.
Debbie R.
I wish I had done more research and learned about Trustpilot before buying my wig. I did receive it, but it is of poor quality and the wrong color. Basically, they don't refund you for your purchase (the refund button is inactive on their site). They are located in China, not the UK. I was instructed by email that if I returned the wig (to China) that it would probably be lost, and I would be out the cost of the wig and the expensive shipping back to China.
Chris K.
Zero stars- agree with previous comments-total rip off-dreadful rubbish quality sent- ridiculous refund% agreed and no sign of it. They say the money is ‘handled by another company’ Avoid at all costs!
Maria H.
This is NOT Kim's Wigs
Doreen S.
This company is pure scam. You do not get what you see in picture so do not order anything from them. No refunds either.
Bernadine T.
I ordered a wig from this company several months ago. It took months to arrive and when it did arrive it was the most horrible color I have ever seen. It looks like I have a dead animal on my head. I paid for the wig on my debit card. They have removed an average of $ 25.00 every month from my account after the date of purchase. This is a bogus company set up to just take your money !