Anonymous
All this other food that she was not…
All this other food that she was not able to eat due to allergies got wasted. That’s money wasted too. Company only replaced one bag to a different one and never refunded the rest nor for the treats either that they send you that are practically stale and hard as a rock. How in the world is a 3 pound 15 oz dog supposed to eat that without breaking her teeth? They put a two-three-year expiration date on them. Don’t buy them you’ll be disappointed. They don’t have fresh dates on their food either. They make their food two and three years before they distributed it to you . The food is old two and three years previously made, and then shipped to people. They even sell food made out of bugs in it. I tried three different types of food and all three of them. She was allergic to and most ofher hair fell out and I had to take her to the vet and also pay $65. to get her a haircut because all she would do was knot up, even though it’s still brushed out twice a day and her hair were just come out by the clumps, no matter what you used to brush or comb her out with. It was so awful. It wasn’t even funny. She lost the pigmentation around her eyes from black to pink and all her skin was showing what hair she had left; and here she was purchased to be a show dog. Just take liquid children’s Benadryl along with a skin treatment that’s not cheap. This place can honestly care less. If they did care, they would’ve refunded everything that was paid for that she was not able to eat. Then they try shipping me more bags that were canceled and made me have to waste my time and gas to go to the UPS store and have it dropped off to send back to them. I sent them the receipt of proof that it was dropped off and I still have not gotten the refund on my credit card. It shows how much they believe you. They don’t!
Response from Kika UsaAug 21, 2025
Layla, We’re so sorry to hear about the difficulties with your dog’s allergies. Food sensitivities can be frustrating, and unfortunately, sometimes dogs can be allergic to a variety of ingredients. It’s often best to have an allergy test done and consult with your veterinarian to determine the most suitable diet and care for your dog’s specific needs. We hope you’re able to find a solution that keeps your pup happy and healthy. Warmly, Superiorcare.pet team