Kika UsaReviews of kika-usa.com

Response from Kika UsaJun 16, 2025

Tami, Thank you for your feedback! We're glad to hear our customer service team was able to resolve the issues quickly. Ordering the right product can sometimes take a little time to get used to, and your advice to pay close attention to the details is spot on. We're always here to help if you ever need guidance again! Warmly, Superiorcare.pet team

Response from Kika UsaJun 16, 2025

Maureen, Thank you for your honest feedback. We're glad to hear your dogs are enjoying the kibble, but we're sorry the wet food didn’t meet your expectations. Your points about packaging and portion size are completely valid—we're continuously working to improve both the value and convenience of our products, and feedback like yours helps guide those improvements. We'll be sure to pass your comments along to our team for consideration. Warmly, Superiorcare.pet team

Response from Kika UsaFeb 20, 2025

Lynette, Thank you for sharing your experience with us! We're so glad to hear that your boxer is enjoying the food and that it's helping bring out the vibrancy in his coat. It's always great to see dogs thriving on our products. If you ever need any assistance or have more questions about the food, feel free to reach out. We're happy to support you and your training work! Warmly, Superiorcare.pet team

Response from Kika UsaDec 2, 2024

Shalaine, Thank you for your feedback! We’re so glad to hear that the food is helping your Havanese puppies look and feel great. We sincerely apologize for the delay with your previous order and appreciate your patience. We're committed to ensuring timely deliveries moving forward and we hope that you will have a smoother experience next time. Warmly, Superiorcare.pet team

Response from Kika UsaNov 7, 2024

John, Thank you for bringing this to our attention! We apologize for the mix-up with your order. Our customer support team has already reached out to assist you, and we’ll do everything we can to resolve this quickly and ensure you receive the correct food. Thank you for your patience, and we’re here to make this right for you! Warmly, Superiorcare.pet