K&F CONCEPTReviews of kfconcept.com

I had an issue with one of my ND filters. I emailed support and after explaining the situation, they resolved it immediately! Very happy with the customer service and highly recommend.

K&F hat tolle Artikel und sehr gute und kompetente Service. Schon zweite Mal ist mir schön geholfen, habe kostenlos Ersatzteile bekommen. Bin sehr zufrieden

I had an issue with my tripod head—it stopped locking after just a few uses. I contacted K&F Concept's support team, and I was very impressed with their quick and efficient response. They asked for some details, and after providing the necessary information, they sent me a replacement part without any hassle. The new equipment arrived within the estimated time frame and completely resolved the issue. Their customer service and support were excellent. I highly recommend this brand, not only for the quality of their products but also for their outstanding after-sales service!

J'avais un problème d'application pour ma caméra de surveillance,mais la solution a été trouvé rapidement.

I bent the leg of my tripod. It was totally my own fault but the vendor replaced the two bent segements for free. I did not even have to pay for shipping. Amazing. Thank you! <3

I bought a MagSafe tripod to do some simple recording while at the gym. While closing the tripod a plastic piece broke on the inside which prevented it from closing. KfConcept are sending me a new one to replace the old broken one. Amazing!! I plan on purchasing cameras in the future to start a vlog on YouTube and I will gladly be purchasing from them in the future! ☺️

I had a piece on my tripod fail on me, and I reached out to KF directly since the product had since been discontinued. Two emails with support, and replacement parts were in the mail. Some small talk in email about some other produxt info and a week of time, the box arrives with a replacement part and a spare to address my concern with another failure. Cold temps and plastic simply aren't a great combo, not a fault of the part. Excellent communication means a lot in e-commerce, and usually a generic copy paste response is the best you get. They are personable and honest, and answered all the questions I had - and judging by their reputation on Amazon and such, I am not the only one with a positive vibe. Pricing is fair, the products are of good quality and the support is there to back up their warranty if you need help.

Le matériel est de très bonne qualité et le service après vente impeccable ! Je recommande !