passenger P.
happy with the tripod
happy with the tripod, not so much with the time it took for it to arrive (nearly 1 month) and the lack of updated information on the tracking
Response from K&F CONCEPTOct 11, 2026
Hi there, Thank you very much for taking the time to share your shopping experience. We are pleased to know that you are generally satisfied with the tripod, and we sincerely appreciate your support. At the same time, we deeply apologize for the inconvenience caused by the delivery process. We understand that not having timely updates on the shipment's progress while waiting for a package can be worrying and inconvenient. We are sorry that the delivery experience fell short of your expectations. Your feedback is invaluable to us. We will share your comments with the relevant teams to help us improve our logistics and tracking updates, ensuring a smoother and more convenient shopping experience for our customers in the future. Thank you again for your patience, understanding, and valuable suggestions. We hope you enjoy using the tripod and look forward to providing you with even better service in the future. Best regards, The K&F CONCEPT Team



