Consumer
Fraud!
Beware, do not deposit or trade at this platform. Read my story! I opened account with the platform, went through verification, deposited funds and opened a trade on futures account. Right away the platform froze my account without explanation, allowing only to close trades. It requested more verification information. Everything was promptly submitted and accepted by the KCEX. Account remained blocked for withdrawals. I couldn’t manage my trade if it turned loss. Meanwhile, my trade turned over 25% profit and I closed the trade. Shortly my balance decreased by the entire amount of my profit plus extra 100$ (I’m assuming fees for the trade). I contacted the support. They said that due to unspecified issues, my profit was “cancelled”(??). At that point I was able tho withdraw the remaining balance, they immediately suspended my account. I can provide all screenshots and records. In summary, the platform took my realised profit plus extra money for no reason and left me no option to appeal. If someone told me it’s possible, I wouldn’t believe. Fraud!



