Halli
Where are my items
I ordered my items over a week ago and they still haven’t shipped to me.

As an educated herbalist and nutritionist, Kat Merryfield cares about giving others the most organic products straight from her backyard in the Tennessee countryside. After a decade of crafting natural goods, she started creating farm-to-home remedies from CBD oil in 2015.Kat’s Naturals uses American grown organic hemp and sustainably sourced essential oils like peppermint, wild orange, and ginger to complement the effects of CBD to certain needs like stress relief or sleep aid. CBD is a natural anti-inflammatory for regulating muscle pain, stress response, sensory receptors, depression, anxiety, metabolism, blood sugar and more. No matter what your particular ailment may be, start and end the day with help from Kat’s wholesome CBD solutions.
Kat's Naturals (katsnaturals.com) has 1,455 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Halli
I ordered my items over a week ago and they still haven’t shipped to me.
Ken M.
I ordered it two weeks ago and still do not have it.
Response from Kat's NaturalsApr 18, 2023
Hi Ken, I'm very sorry for the delay! Our Professional Strength Cream is out of stock. Unfortunately, Covid is still wreaking havoc on supply chains and we are waiting on the base to arrive. We will ship your order just as soon as possible. Thank you for your patience, and have a wonderful day!
Joel H.
The shipment was sent USPS. We are having a problem with postal delivery. Shipments should be sent United Parcel to avoid difficulty.
Teresa M.
I cannot login. Never sent me a link to set up my account. Then, sent me a second bottle and charged me without my consent. Contact me to set up an account or delete my credit card info
Response from Kat's NaturalsJan 12, 2023
Hi Teresa, I'm sorry you didn't receive a password reset! I just sent you one. If you ever have issues with password resets or anything else, please just email us at [email protected] didn't know you were having an issue, or we would have helped. We shipped your order because you have a subscription, and since we never received an email, we didn't know you wanted to cancel it. We would be happy to send you a return label and issue you a refund. We can also cancel subscriptions for you if you are having issues canceling. Please just email us next time you have any issues and we will be happy to help. Thank you, and have a wonderful day!
stephen H.
Product not delivered
Response from Kat's NaturalsJan 6, 2023
Hi Stephen, I'm sorry for the delay. Your tracking information says that it was delivered to your home on January 5th. I hope this helps, and have a wonderful day!
melissa M.
I’ve been waiting for a response on how to cancel my auto ship.
Response from Kat's NaturalsDec 22, 2022
Good morning Melissa, I checked our emails, and I can't find any from you, I'm sorry! I would be happy to help you cancel your auto ship! I have sent you an email. Have a wonderful day and a very Merry Christmas!
Mark Z.
I was told by a couple of friends that D-8 Gummies really helped them have full night restful sleeps. Unfortunately for me the product hasn’t helped. I took one the first night, when that didn’t work I took 2 the second to no avail. I guess it works for some and not others.
Monique M.
The green cream has changed. It is lighter in color, odd scent and does not work to alleviate arthritis pain. I am sorry this formulation changed. It used to be so effective!
Response from Kat's NaturalsAug 15, 2022
Hi Monique, I'm sorry the Cbd cream with Arnica isn't working for you! Our formulation hasn't changed, but sometimes our bodies can get used to a product. Switching things up for a while with another product, or stopping for a while and starting back about a week later can help. We do have a 30 day money back guarentee, so if you ever find that a product isn't what you are looking for, please feel free to contact us and we will be happy to refund you within that 30 days. I hope this helps, and have a wonderful day!