Kate MinimalistReviews of kateminimalist.com

FRAUD! If I could leave zero stars I would. This website is deceptive and violates most US state laws on online selling. They lie and make up reasons for not issuing a return on unopened items despite their return policy stating 30 day returns accepted. They try and ghost you by not replying for days and then they dismiss your inquiries. Do NOT buy from them. The GA DA has opened a case against them in my case. I cannot stress enough to avoid this website and their products!

I ordered a set of Lund compatible Brocraft mounts for a Bimini top for my boat. They sent the wrong items, and are slow to communicate about fixing the problem. They offered me a 15% refund and a 15% discount on my next order if I would keep the items. No further communication at this point. I just want a shipping label to return the mounts and get my money back. It feels like a real scam at this point.

This is one of the worst companies we have dealt with. We ordered a knife sharpener and that was over two months ago. We have YET to receive it and they keep stringing us along. After a month we reached out and they said they could no longer source it. They then tried to send us a different one. I asked if I could return if I did not like it. They said they were sorry that once the package was opened we could not return it. Now they suddenly found one, three weeks under our belt since then and still NO sharpener. Seriously, DON'T buy from this company. I have no idea what the jig is, but it is not a legit site. Now to pursue other remedies. I will not stop with just trustpilot!

Kate Minimalist is a conartist. I purchased a clock from them only to find out later that Amazon has the same product at 1/3 of the cost. I email Kate minimalist to cancel the order which by the way took over a week and a half to ship and was told that it was too late to cancel the order. The clock came and when I tried to return it, they told me it was non-returnable nonrefundable. So if you like paying three times what the product cost I suggest you go with them.

On or around May 27th, 2025, Kate Minimalist delivered a product I ordered and purchased which I thought was Prostadine. Being that I had some supply left over from a previous order from another company, I did not need to open the package sent by KM until July 25th , 2025. KM sent me product that turned out to be a counterfeit. Similar wrapping and label but clearly diffferent product and KM refuses to accept a return of it, sticking to a rigid 30 day return policy which was not advertised with selling the product.

This was the worst online shopping experience. I should’ve checked the reviews before ordering... no tracking, no customer service... my 15% welcome discount wasn’t applied. I ended up having to threaten to contact my credit card company to dispute the charges and more....Avoid buying from this store!

If I could put zero stars, I would. Ordered a beauty product device that was obviously defective. I was told I could not return it since I had opened the product. How does that even make sense, you can’t know a device is defective until you open and use it. This event told me a lot about this company.👎

I ordered some items, none out of stock per website, told will ship in less than 5 business days. Two weeks later not arrive, I call customer service "It will take a little longer than expected" Two more weeks still not there. I gave up, asked for a refund which was not cheerfully given, made to feel like it was my fault