Kate MinimalistReviews of kateminimalist.com

DO NOT CONDUCT BUSINESS WITH THIS FRAUD. I ordered a gift for my grandchild. When it finally arrived, it was a cheap piece of garbage. I sent in my email explaining that it was unopened but, I am not satisfied with the size and quality of the product. This occurred on the same day of receipt of the toy. The return policy clearly states that if you are not satisfied and respond within 30 days that you can get a refund. They turned it down. I filed a dispute with my credit card company, I will file with the BBB and I will post the truth on every single social media platform. Frauds like this should not be allowed to be in business. It’s not the money, it’s the principle.

I placed an order last December 2024. When I inquired on 1/4/25, I was told it was still awaiting shipment. On 3/10/25 they issued me a 10% refund for my continuing to wait. On 8/21/25 I called and requested an update - no response. On 9/3/25 I requested a refund via email of the remaining amount - no response. 2nd email request for refund on 9/9/26 - no response. On 9/17/25 I left another voicemail - no response. On 10/2/25 I left another voicemail and email - no response. On 10/8/25 I left another voicemail and email and filed with the BBB. NOT RECOMMENDED TO DO BUSINESS WITH

I ordered a product from KM because they were the only company that had it. It was over priced, but they said they had what i wanted. When I received the item, it was the wrong item. I tried for weeks to get someone to contact me. The only response to my emails were from someone named Kyle, who told me I had an "updated" product. That was a untrue, but that's the only response I could get from them. I had to challenge the charge with my credit card company and I received and email. Even challenging the charge with KM, they never called me. WORTHLESS!

A quick price comparison in three categories shows that kateminimalist typically charges four to eight times more than just about any other site. For example, a KitchenAid Slotted Nylon Spoon is ~$35; the identical item typically sells for ~$8 everywhere else. A bottle of herbal supplement for dogs is $142 on their site, and $40 on the manufacturer’s site. Astoundingly overpriced items coupled with reported fulfillment, customer service, and business integrity failures suggest wise shoppers should go elsewhere. Shoppers would do well to do even minimal price research before buying from this site.

I ordered an ointment for my psoriasis. It was expensive but it seemed to be sold out everywhere else. After a week I didn't have any tracking info from the company so I reached out. I was told it would be shipped within 2-3 days. 5 days pass and I reach out again, asking for a refund. I am told the item is in the processing phase so I can't have a refund, but they still can't provide tracking info. After another week, I reach out and am given an apology for the delay but I am assured that the item will be sent in 3-5 days. 6 days pass with no tracking info. I reach out AGAIN and am told wait another 2-3 days. I finally demanded a refund, that waiting weeks for the item to even be sent is ridiculous. A refund has been issued (well, the refund email has been received, we'll see if I actually get my money). All this to say you are taking a big risk if you buy from Kate Minimalist.

They are stealing peoples money, and never return no call back , also not replying to no emails, it’s been 2weeks i haven’t received my tracking number

I ordered 2 things and it has been almost 3 months! I never got them! I ask for my Money back and have yet to hear from them! I have called several times! This is Terrible service!!! My order number is 73395! I will never use them again!

DO NOT ORDER FROM THEM!! Usually I’m pretty on top of where I order from, this time I let slip because the site seemed decent. My mistake. I ordered a rather expensive lash serum, and was totally sent a complete fraudulent fake item. Upon emailing them, they rudely said no refunds. They are a complete scam. I was sold a $100 item that I can’t even use.