Kate MinimalistReviews of kateminimalist.com

I ordered two pieces of door hardware. Immediately released a mistake I made and immediately called customer service-probably a minute after making the mistake. Left order number phone number and explained the product just wouldn't work. The message said someone would get back to me. Well, they shipped the items and when received, i again contacted customer service. Their response was basically "too bad". I will certainly never do business with them again, and I would urge caution if you decide to move forward.

Don't buy from this company it is a scam! Selling fake products made in China. The original product is made in USA. They just copied the package. It's not the same size nor smell. Don't buy this cimoany

Sent wrong size of product ordered, after weeks of delays. Then refused to ship the correctly sized item until the got the return. Their customer service is horrible and you can expect 48 hour delays on responses. Steer clear

Package showed 3 and was priced as a pack of 3 they are 40.00 each i was charged 170 w shipping for 1 i contacted her and said i was not happy and return it, I was told we don't accept returns.

Unreliable Order wasn’t shipped Do not recommend

Ordered shower bidet on 30 September 2024. Today is 13 October and the time is still not shipped. I have emailed several times to obtain tracking to be told once it ships that information will be shared. I finally ask to cancel this order and I am informed that this order is in the final stages of preparation and can not be cancelled. I state that I will be returning it and they do not accept returns. This is the epitome of horrible customer service and the reason why large businesses like Amazon, Walmart and Target are successful. I will never shop there again!

Ordered the adult bibs with jewelry printed on them and I am very disappointed! These were the ugliest, cheapest quality merchandise I have ever ordered. Doesn't look like anything in the pics.

They shipped me the wrong item and, when contacted, promised to properly fulfill the order promptly. Several weeks passed. I asked for return mailing label and a full refund as I no longer had confidence in their ability to fulfill the order. They said to be patient. TWO MONTHS passed and when I asked again for a refund and shipping label, they said the 30 day return window had passed! Unacceptable customer service and empty promises.