Rosemary C.
Charged for out of stock item. No refund.
Ordered advent calendar, they charged my card then said it was out of stock. No refund after requesting twice. Luckily it was less than $50 but I call this stealing....

Elevate your self-care routine with KateMinimalist, your trusted source for top-quality brand name health and beauty products. Explore our curated selection of skincare, cosmetics, wellness essentials, and more for a radiant and healthy you.
Kate Minimalist (kateminimalist.com) has 147 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Rosemary C.
Ordered advent calendar, they charged my card then said it was out of stock. No refund after requesting twice. Luckily it was less than $50 but I call this stealing....
Hhgh H.
I wish I would have read these reviews before I placed an order! Total scam site. I received my shipment 2 weeks after ordering. When it was received, I didn’t open box, contacted customer service that I was returning the 2 items- in an unopened shipping box. Doctor advised not to use product- my reason for returning. And they said non returnable! I did not see this printed anywhere nor in small print! DO NOT BUY FROM THIS COMPANY
Vv
I placed an order with them, promptly cancelled the order, they sent the item anyways (claiming they "made me an offer" I didn't respond to), and are now trying to get me to foot the bill to send it back. F this place, they are a total scam.
Gal J.
I am actually SO mortified to even write this review as in my 57 years on this planet....i have NEVER written a negative review! This company is not honest and has zero transparency. I ordered from their site a specific, very hard to come by product. I was so happy I found it that I paid TRIPLE the price it used to sell for. Weeks and weeks went by and each time I emailed them, they said it was on its way. Finally, a box arrived- it was NOT the product as described and there were 2 of the WRONG products instead of the 3 I ordered. I am so disappointed in their costumer service as they also lied to amex and told them I never contacted them. I contacted them CONSTANTLY
Rosanna C.
If I could give zero stars I would. It took a month for them to even ship out the product I ordered. I still have not even received the product which I ordered in October. They are not helpful and rude via email. I was told I would get a partial refund on my order due to the delay in shipping however I had to chase that up. After asking them multiple times for help with my order I still have not received it nor do I have information about it. Tracking shows it has arrived in Australia but it has not been sent to me. They said they would follow it up for me but did not.
PJ
I ordered two different colours of lash tint. The box said one colour and the description said another so I wrote a note clarifying what I wanted. They sent two of the same colour. Also, I was charged 13$ shipping and then there was a $36.51 UPS charge on top of that, more than half the cost of the items. I contacted customer service and nothing was done. I sent them a copy of their return policy: Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product. Note: After this review they sent a refund.
Garrett
Didn't realize this place was in a muslim majid or whatever it's called...explains a lot.
Holly W.
Never received order, “not in stock”. I asked for refund after 3 months and have had no reply in 2 weeks after3 tries.