Kristin
Tax Error
In November 2025, we learned that our 2024 Ohio return, prepared by Kevin Martin, owner of KAS Accounting, contained an error where the wages from one of our W-2s were mistakenly entered as withholding. In effect, the system showed an amount equal to an entire year’s wages as tax withholding. We were then notified by the State of Ohio that the return was incorrect and that the overstated refund had to be repaid. The preparation error created an overstated refund that we were then required to repay under a stringent state deadline. Being suddenly responsible for repaying thousands of dollars was a significant hardship for our family. What concerned us most was the handling of the situation. Communication was delayed or nonexistent and often vague despite the urgency of the state-imposed deadline. The matter ultimately required the involvement of the Ohio Accountancy Board in order to receive clear responses. Penalties and partial-interest were reimbursed, but preparation fees and the erroneous amount were not refunded. Prior to the involvement of the Accountancy Board, the only remediation offered was a credit of $117 toward the following year’s tax preparation services. A complaint was also filed with the Better Business Bureau, and the correspondence associated with that complaint is available in the BBB public record. Mistakes can happen. How they are addressed matters. We encourage anyone considering services from KAS Accounting to ask detailed questions about how errors and deadline-driven issues are handled.