KarmaloopReviews of karmaloop.com

Checkout pages are super sketchy. Codes disappear. Customer serv # is medicore. I'll prob return the item and it'll be a hassle.

Inaccurate Prices. Prices raised on every product as I was checking out; end up paying $20 more than expected.

Karmaloop has severe customer service issues. With most issues, they attempt to deny ownership, and try to pass off the responsibility to the customer or the third party vendor/manufacturer. Their site is flawed, and they avoid taking responsibility for that as well. I was told "it is a glitch" in response to the fact that you cant modify orders when hitting a tab that is labeled "view and modify orders". Also told that customers cant change item selection for an order that contains multiple items, if anyone of those items from the order has shipped. So, let's say you order a pair of shoes that cost 350.00, and a shirt for 110.00, with an accessory to match... Later you find out the shoes are not in stock, after the site clearly stated the shoes were in stock. You can not modify, or cancel the order for the shirt, because the accessory shipped! ( You only ordered the shirt and accessory to go with the shoes ) They will only offer the option to return the item(s), but even that can take up to a month to complete the process on, because they will tell you that it can take up to 10 days for some items to ship. Keyword ship, not delivery! If you select UPS shipping they will send it USPS. Which could be considered stealing. If I pay for ups ground, and an item ships by USPS first class mail... who put the difference in their pocket? I could go on, and on the bottom line is they will never get a dime from me again. It's too many options out here to accept poor customer service, and almost criminal attempts at trying to justify the issues. Edited in because of Karmaloops response to my feedback: I have called Karmaloop more than once to discuss this order, and each time, it's only caused more dissatisfaction, and frustration. Karmaloop's response to my feedback here seems as if someone at Karmaloop cares about customer service, but instructing me to call the same number that Ive called more than once, like anything will change, is more time wasted.

Horrible customer service. I tried 3 times to place an order online with no success. Called customer service 3 times and got placed on extended hold each time (over 10 minutes) with no one ever answering. Finally got a live person and all she could tell me is to complete my order with Paypal because she couldn't figure out why error code 66 was appearing each time on my order. VERY FRUSTRATING!!!!!

I ordered a pair of glasses from Karmaloop over two months ago... the item was in transit for weeks and then got held in customs. When I contacted Karmaloop they told me to contact customs, which I did. Except customs couldnt find the item either, which was probably sent back to Karmaloop. I've emailed Karmaloop numerous times asking to be refunded but they refuse and instead keep sending me the tracking information from USPS which hasn't changed for weeks! I would urge others to consider a different outlet to avoid something similar happening, especially from outside the US.

Disorganized and list items on their website that are not available. Ordered a hoodie as a birthday gift for our son. We knew it would be late however after 10 days of no communication from Karmaloop I followed up with them and got voicemail. During normal business hours, strange. I received a followed email saying to check back one day later as it has not been 10 business since I placed the order. Called a few days later all to find out they had cancelled the order because it is not in stock and no notice was sent to notify us of the cancellation. Just really poor form.

False advertising, your coupons never work .

Don't like that I could not use the 20off code.