KarmaloopReviews of karmaloop.com

Shipping takes too long

I want my money back! I did not receive my package from them. I never received the jeans I ordered

I placed an order on 12/9, expecting to receive in time for Christmas. I did not receive shipping confirmation until an entire week later. Look at the shipping information for when it would arrive and it is scheduled to arrive 12/29! Your website shouldn't have guaranteed that I would receive my order on/before Christmas and not follow through. It wasn't disclosed to me that my order was shipping from the vendor until AFTER I placed it. Even if it ships from the vendor, I was still guaranteed that I would receive my order by Christmas.

I was sent the wrong size from what I ordered. When I spoke to a representative they were going to have me pay shipping and duty costs (I'm in Canada) on the replacement pair - even though they were the ones that sent the wrong size. I was told someone was going to call me back. Never happened. I'm stuck with a pair of jeans to give my son at Christmas that won't fit.

Karmaloop offers no refund - only lousy store credit. Further, I ordered a package on December 1st and the shipping label wasn't even created until December 10th. Garbage. Update: I received the item of clothing, which should have been a medium, in what appears to be a size XXXXL. The tag was cutoff with scissors. I'm pretty sure I could literally put my oven through this thing. Called the customer service number and no one picks up. Absolutely absurd.

WHAT IS UP WITH YOU GUYS??!! I ASKED FOR REFUND 3 TIMES. NOV.25 YOU SAID YOU WILL PROCESS MY REFUND AND NOW STILL NOTHING!!! ARE YOU WAITING LONG ENOUGH SO THAT I FORGET ABOUT THIS MATTER? IS THAT HOW YOU DO BUSINESS?

I cant stress enough how terrible Karmaloop is at processing orders! its 2017 not 1990! It doesn't take 5-10 business days to process a order. Its been 8 business days and still no tracking! Called customer service 4 different times and get transferred from one person to the other. NEVER AGAIN will I order from Karmaloop

In the past ive always shopped karmaloop and honestly I love there clothes and website. But this past experience I had was the worst ever and I will not be shopping Karmaloop anymore. I ordered 4 shirts at 1 time. I received 1 of 4 and after calling customer service 4 times being passed around, one time my ticket wasn't even created for the call. Long story short it took over a month and a half to get $59 and it was just bs in my eyes and its like they didn't care about satisfying the customer on this one.