Kathy R.
I was having trouble with the website…
I was having trouble with the website and ordered to many of the same items. Once I notified customer service they took care of the wrong orders in a promptly time. Thanks

Karma Items started in 2023. We were tired of wellness products that promised everything and delivered nothing — beautiful packaging, big claims, a guru's photograph, and no real mechanism behind any of it. So we built the opposite.Our pieces are simple objects with specific purposes. Copper bracelets sized to rest over a pressure point on the wrist that traditional Chinese medicine has used for centuries. Mala beads cut from stones that monks, healers, and ordinary people have leaned on for thousands of years. Pieces designed to be worn and forgotten about, working quietly in the background while you live your day.People come to us for different reasons, and we've stopped being surprised by any of them. Some are tense in their shoulders before they even get out of bed. Some can't sleep through the night anymore and have stopped trying to figure out why. Some have done everything right for forty years and feel like the breaks have always gone to someone else. Some are carrying a household — kids, aging parents, a partner who's struggling — and just need something for themselves that doesn't take more energy to use. Some are healers and caregivers running on empty, who give to others all day and have nothing left to give themselves. Some feel like something invisible has been working against them since a specific moment in their life. Some can sit down to meditate and the stillness they used to find effortlessly is gone. Some can feel their mind getting foggier and want it back.We're not going to tell you which of those is yours. We're telling you we hear all of it, and that you don't have to explain or justify what you're carrying for us to take you seriously. If something pulled you to one of our pieces, that's enough.We're not asking anyone to take anything on faith. Every order ships with a 90-day money-back guarantee. If you don't feel a difference in three months, send it back. No questions, no purity tests, no hoops.We're a small team. We read every email. If
Karma Items (karmaitems.com) has 104 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Kathy R.
I was having trouble with the website and ordered to many of the same items. Once I notified customer service they took care of the wrong orders in a promptly time. Thanks
Alex F.
Fantastic, quick & complete response. Very happy customer.
Edward
I received great servie when ordering from Karma Items the Tibetan luck bracelet. I also love the bracelet! Beautiful and wear it all the time
Emy A.
I'm very happy with the products. Great and very helpful customer service. Highly recommend.
Mireille B.
When I asked Karmaitems to cancel one of my orders, they were very helpful and they promptly canceled my order even though it was around midnight. Thank you Karmaitems for having such great customer support.
Donna M.
I had questions about their subscription service after I purchased two bracelets. Received very prompt messages clearly explaining the service. Very pleased with customer service!
Kelly
Well, I haven't got my merchandise yet, but I had a mix up on the ordering and ended up ordering duplicate. The exact same. And reached out to customer service as soon as it happened. And they have been absolutely great responded quickly found the orders going to take care of everything quickly. It's one of the better customer service companies I have ever had to deal with now. When I get my bracelets, we'll see how they are, but as far as right now, they have got top-notch customer service couldn't be more pleased
HappyツSingh
Had an initial issue when ordering my items from here but it was resolved very quickly and professionally in a speedy manner and was very impressed by them overall in giving the best customer service experience..