Reynaldo
they responded immediately
they responded immediately, what's my order issue.

Karma Items started in 2023. We were tired of wellness products that promised everything and delivered nothing — beautiful packaging, big claims, a guru's photograph, and no real mechanism behind any of it. So we built the opposite.Our pieces are simple objects with specific purposes. Copper bracelets sized to rest over a pressure point on the wrist that traditional Chinese medicine has used for centuries. Mala beads cut from stones that monks, healers, and ordinary people have leaned on for thousands of years. Pieces designed to be worn and forgotten about, working quietly in the background while you live your day.People come to us for different reasons, and we've stopped being surprised by any of them. Some are tense in their shoulders before they even get out of bed. Some can't sleep through the night anymore and have stopped trying to figure out why. Some have done everything right for forty years and feel like the breaks have always gone to someone else. Some are carrying a household — kids, aging parents, a partner who's struggling — and just need something for themselves that doesn't take more energy to use. Some are healers and caregivers running on empty, who give to others all day and have nothing left to give themselves. Some feel like something invisible has been working against them since a specific moment in their life. Some can sit down to meditate and the stillness they used to find effortlessly is gone. Some can feel their mind getting foggier and want it back.We're not going to tell you which of those is yours. We're telling you we hear all of it, and that you don't have to explain or justify what you're carrying for us to take you seriously. If something pulled you to one of our pieces, that's enough.We're not asking anyone to take anything on faith. Every order ships with a 90-day money-back guarantee. If you don't feel a difference in three months, send it back. No questions, no purity tests, no hoops.We're a small team. We read every email. If
Karma Items (karmaitems.com) has 104 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Reynaldo
they responded immediately, what's my order issue.
Suzette
Fast response was awesome. Thank you for getting back to me about my order. You all Rock!!
Angie A.
Response was almost immediate, and that is greatly appreciated.
Mary
Very helpful and quick response
Joann P.
Karma ithem, have a excellent customer support, it's very quick the response when contacting customers support, very appropriate, Thank you Karma Ithems.
Ms Susan F.
Lovely professional company.Quite a delight amidst some of my transactions of late, online, sadly. I had a little trouble with sliding the knots, on this my tibetan bracelet,to adjust size to wrist, although a gorgeous item.I was offered support and guidance immediately.With speedy decision, I was offered a refund, and in this particular case allowed to keep said item. I work spiritually,and find it a delight to see a company with what I would call a genuine spiritual lead in the their business acumen. HONOURING THEIR GUARANTEE! Rather rare in my experience. Many thanks. NAMASTE. S.F. RGN.RM.HV.DIP.
lesley D.
Excellent communication
customer
The customer service is EXCELLENT!!! I made the mistake of ordering a bracelet that was already in a bundle of 3 and realized I didn't need it. I then emailed customer service to Please cancel the order for the bracelet while keeping the bundle. The next morning I received 2 emails with confirmation that they were working on it and all would be taken care of. Love this company. I've ordered prior and the bracelets are beautiful and the quality is great!!!