KandyPensReviews of kandypens.com

I'm was surprised to see so many negative reviews for this company. I bought a Crystal a year and a half ago and I recently had battery issues with it where it was not cycling through the temperatures correctly. The battery was also discharging and I couldn't get through more than two sessions with it. I contacted KandyPens and they were prompt in their reply. They asked for me to send videos of the problems with by Crystal and once they saw the temperature light was not cycling correctly they sent me a replacement battery free. I did have to pay for the shipping to KandyPens but it was cheap considering the small packaging. I'm impressed with the warranty service with KandyPens. I even bought a Crystal 2 so I could have two of these pens because the quality is there. I'm also not paid nor affiliated with KandyPens in any way. I choose to write good reviews for companies that I feel operate professionally and offer good service.

Hi. I use Ruby since almost a year. I started vaping with a Company product no longer existing (Vapour2 from Czech Republic). My experience with Kandy Pens is perfect. The flavor of my liquid is the best I get, compared to others battery makers. Customer service is ALWAYS reachable, for ALL request I had. Orders, technical assistance, return policy. It happened to me to send back three Ruby batteries. They cleaned them and sent me back. Please note that I live in the French Caribbean Pods sometimes get clogged. Batteries aren’t lifetime working. Are you surprised? Do you expect your home bulb lamp never burns? I’ll stay faithful to Kandy Pens. I buy directly on their Web site.

I've owned a Kandypen for about a year. Worked flawlessly until the other day. No matter what I did, the pen kept blinking 10 times. I contacted Kandypen customer service. Not only did they respond to my email within hours, they sent out a replacement the NEXT DAY. AWESOME SERVICE!! In the age of Covid 19, most businesses customer service is sorely lacking. Long waits for responses etc. They were a breath of fresh air. Excellent work guys!!!!

I have had an amazing experience with Kandypens support team and customer service. My Rubi vape pen stopped working and they immediately sent me a new one. Very nice and quick to deal with.

I’m a heavy marijuana smoker for over 35yrs now, and I have tried just about every ‘new style’ wax pen out on the market, and the Prism Plus is by far the best device that I have used! Nice smooth hits, choice of coils to use, long lasting battery, compact, easy to clean and KandyPens gives you a few free items that you will use. Ordered, processed, shipped and delivered in 4 days.

Ordered the Miva last month, and it shipped fast within 2 days! :) We use it when we're out for walks or in certain restaurants. Obviously we use it at home too lol. You get a real bang for your buck with the Miva, I plan on getting one for my dad so maybe it'll help him stop smoking. (Stubburn smoker of 25 years) One can only try right? haha.

Kandypens.com is an amazing website. Kandypens provides stress relief instruments through an ecommerce website. Consumers are able to order any of the instruments worldwide! Amazing security on the website, SSL, and lots of trust certificates instill a lot of confidence in the site when I was on the checkout page. :)