Priya J.
I had a very disappointing experience…
I had a very disappointing experience at Kalyan Jewellers. The staff here does not seem to have proper knowledge about the company’s schemes. I spent an entire day discussing and finalizing a plan based on the information they provided. However, after my old jewellery was melted, the staff suddenly informed me that the scheme was something else entirely. They simply apologized, but by then the damage was already done. Not only was my old jewellery melted unnecessarily, but I was also unable to purchase the new jewellery I had planned for. This level of miscommunication and lack of professionalism is unacceptable, especially from a reputed brand. I strongly suggest that the staff be properly trained so that customers do not face such losses and inconvenience.