J Pires not P.
Bad choice of couriers means no package delivered
This will be a mixed one I ordered a soldering iron from Kaiweets because I have seen very good reviews of the items from Kaiweets and decided to give it a try. I got an email from the company to let me know the item was actually out of stock and I was asked if I wanted a refund or if I would wait for the item to be restocked and shipped. I chose the latter. The item was shipped and I got excited when I saw the update saying it had arrived in Ireland. Well, excitement became disappointment when I learned that Fastway would deliver the parcel. For non Irish buyers, Fastway has made a name for themselves as a very bad courier company. The parcel is shown as delivered but nowhere to be seen and the driver managed to write my surname wrong and used a squiggle as a signature. Small update: According to FastWay, the package was not delivered but left in "a safe location" So safe they won;t even tell me where it is. Wrote both Kaiweets and FastWay and waiting for Kaiweets to let me know the next course of action as I am out almost 70€. For those in Ireland, remember, that FastWay will be the courier if you buy from Kaiweets. I wish I could review the soldering iron but.... I never got it but payed and was charged for one.
Response from Kaiweets ToolsApr 10, 2024
sir we are sorry about the delivery problem, please contact our website inbox, we will do full refund or help you find your product



