KafeneReviews of kafene.com

4.3567 reviews
Investments & Wealth
44 W 28th Street, 17th Floor, New York, New York

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Kafene

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About Kafene

Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.

Kafene (kafene.com) has 567 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: kafene.com
Website: kafene.com
Category: Investments & Wealth
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Kafene reviews

Showing 79 reviews with 1 star · Clear filters

Logan A.
Aug 18, 2023
They suddenly changed from once a month…
They suddenly changed from once a month to twice a month without notice. They are also charging me 2500 for an 800 dollar bike. Don't use this company, they'll rob you dry.
Response from KafeneSep 12, 2023
Kafene strives to provide exceptional customer service. We appreciate your feedback and look forward to addressing your concerns. We reviewed the Lease Purchase Agreement you signed with Kafene. According to the Lease Purchase Agreement you agreed to 36 bi-monthly payments. Please contact our office at 855-420-0747 to discuss you Agreement further. You may also request a copy for your records. Kafene maintains that it complies with all laws and regulations.
Barbara J.
Aug 12, 2023
A total scam
A total scam, it's unbelievable I told my son it was a scam he didn't believe me now they are trying to make him pay twice They gave me more than I needed,so I believe the car company they are in this together.we need to sue ,or at least let authorities know what they are doing to people
Response from KafeneSep 12, 2023
Kafene strives to provide exceptional customer service. Thank you for your feedback. We look forward to addressing your concerns. Kafene provides lease purchase services. Kafene follows all applicable laws and regulations. We apologize for the misunderstanding and would like an opportunity to make things right Please have your son contact our office at 855-420-0747 to discuss his account.
amber S.
Jul 25, 2023
This company will lie to you left and…
This company will lie to you left and right. Refuse to give you any information. Put payments in that you did not agree to pay. Do yourself a favor and choose a better company to work with
Response from KafeneSep 12, 2023
Kafene strives to provide exceptional customer service. Thank you for your feedback. We look forward to addressing your concerns. Kafene provides lease purchase services. Kafene follows all applicable laws and regulations. We apologize for the misunderstanding and would like an opportunity to make things right Please contact our office at 855-420-0747 to discuss your account.
Ronald D.
Jul 17, 2023
If I could put 0 stars i would
If I could put 0 stars i would. Let me Start off by saying this, I needed car repairs and my mechanic put me on to these People. They approve me soon as they did they told me if i pay it off in a timely manner that they would give me another loan right away. So i paid it off before time. They sent me a email saying congratulations and i could apply today. so i did and they denied me. when i asked them why they couldn't tell me. that was weird when i paid it off quick.. in short i needed to use them again and they wouldn't approve after i paid them back before time.
Response from KafeneSep 12, 2023
Kafene strives to provide exceptional customer service. Thank you for your feedback. We look forward to addressing your concerns. Kafene provides lease purchase services. Kafene follows all applicable laws and regulations. We apologize for the misunderstanding and would like an opportunity to make things right Please contact our office at 855-420-0747 to discuss your account.
Alex J.
Jun 23, 2023
I do NOT recommend this company
I do NOT recommend this company. I told them I wanted to set up my 90 day payoff from the beginning but instead they tried to get over and make me pay every 2 weeks, then when I called to request the change I was told I had to wait until the first payment before I could change my option. Fast forward to when I made my first payment, I call to change to the 90day option then was told I had to pay $29 for them to change to the 90 day option and that doesn't count towards my payments. I will never use this company again and will tell EVERYONE to stay FAR away.
Response from KafeneSep 12, 2023
Kafene strives to provide exceptional customer service. Thank you for your feedback. We look forward to addressing your concerns. Kafene provides lease purchase services. Kafene follows all applicable laws and regulations. We apologize for the misunderstanding and would like an opportunity to make things right Please contact our office at 855-420-0747 to discuss your account.
Bryce S.
Jun 16, 2023
They take the money out of your account when it is not scheduled and overdraft your account
Everything is wrong with this company
Response from KafeneSep 12, 2023
Kafene strives to provide exceptional customer service. Thank you for your feedback. We look forward to addressing your concerns. Kafene provides lease purchase services. Kafene follows all applicable laws and regulations. We apologize for the misunderstanding and would like an opportunity to make things right Please contact our office at 855-420-0747 to discuss your account.
Nicole Diane H.
May 8, 2023
Kafene is awful
Kafene is awful. They are predatory and give you only 90 days to pay in full; after that it's literally double the purchase price which is absurd. Not only that, my contract was canceled by the merchant and we didn't receive any merchandise, yet they are still trying to keep my money for absolutely no reason at all. It's plain wrong. 100% avoid.
Response from KafeneSep 12, 2023
Kafene strives to provide exceptional customer service. Thank you for your feedback. We look forward to addressing your concerns. Kafene provides lease purchase services. Kafene follows all applicable laws and regulations. We apologize for the misunderstanding and would like an opportunity to make things right Please contact our office at 855-420-0747 to discuss your account.
Shevonne B.
Feb 26, 2023
I purchased my beautiful furniture 90…
I purchased my beautiful furniture 90 days, famous cash. I was so happy that I was able to complete my purchase within 90 days interest free so because they cannot make any interest money off of me they reported my loan to the credit bureau as outstanding even though it’s paid off and no one can give me an an explanation as to why it’s on my credit when I paid the loan off within 90 days!!!!! This is causing a negative point on my credit report!!, do not use this company!!!!
Response from KafeneSep 12, 2023
Kafene strives to provide exceptional customer service. Thank you for your feedback. We look forward to addressing your concerns. Kafene provides lease purchase services. Kafene follows all applicable laws and regulations. We apologize for the misunderstanding and would like an opportunity to make things right Please contact our office at 855-420-0747 to discuss your account.

KafeneReviews of kafene.com

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KafeneReviews of kafene.com

Kafene reviews

They suddenly changed from once a month…

A total scam

This company will lie to you left and…

If I could put 0 stars i would

I do NOT recommend this company

They take the money out of your account when it is not scheduled and overdraft your account

Kafene is awful

I purchased my beautiful furniture 90…

About Kafene

About these reviews

More in Investments & Wealth, New York

Limpia Deudas

S & H CONSULTANTS

Fordham Capital LLC

Fundible

Kafene reviews

They suddenly changed from once a month…

A total scam

This company will lie to you left and…

If I could put 0 stars i would

I do NOT recommend this company

They take the money out of your account when it is not scheduled and overdraft your account

Kafene is awful

I purchased my beautiful furniture 90…