GILBERT G.
I wouldn’t work with them no…
I wouldn’t work with them no communication!

Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Kafene (kafene.com) has 567 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
Showing 79 reviews with 1 star · Clear filters
GILBERT G.
I wouldn’t work with them no communication!
Hasy M.
Worst company i ever deal with i call to change my payment to 90 days option they charge $29 dollars to take payments automatically. Then they have the worst people talking and don't help you at all or give you the information you need im never leasing anything with them again i would give 0 star if possible
Leslie Esparza D.
Don’t trust them. They will do anything to steal your money.
M D.
First of all that sales person lied to me he said that there was no down payment and that I could pay any amount that I could afford then they delivered to furniture but they wanted me to pay 3 payments per month and then set up the payment's on the wrong day I told them that was not explained to me the sales person lied. To get the business and money I talked to someone he argued with me because I told them to come and pick up the merchandise he said he would not take it back. I told him I could bring it back then he yelled at me saying he wouldn't accept it that if I returned it that he would leave it outside .that I had to pay for the merchandise. I said no I don't then they finally worked out for the people to come pick up the furniture this was a terrible thing I kept the washer and dryer set. now I checked me Gmail and it said that there's a amount due of .0.2 cents due!!! I must pay it or they will come to pick up the merchandise!!!!! the payments are deducted from my bank account!! automatically!! Really I'm just so upset this is crazy I will never do business with them ever again terrible business awful!!!
Victoria F.
Terrible company. No interest for 4 months but lots of pre payment fees and pre payment tax fees. Will never use them again. Not to mention the salesperson did not explain that part to us.
Dana L.
I borrowed $1500 and you charged $5200. I agree to pay $129 a week for 2 months. You only withdrew $79 a week and I was to make a second payment for $50 a week. If I didn’t pay it all with in 2 months the total would have gone up 4 times the amount that I originally financed. That is highway robbery. I will not use your services ever again. I should have just paid it in cash but I wanted to build my credit. Y’all never told me I will be paying $5200 instead of $2000.
Hana M.
Predatory lending. If you cannot pay for your items in 90days DO NOT go with this lender. Your owed amount will double and a half
Megan S.
Paid off my lease before the increase that would’ve bumped my $3000 payment to $6,700. They’re now claiming I have to pay another $800 to own my furniture. These positive reviews have to be from employees because there’s no way. Also, kafene isn’t a furniture store so they have nothing to do with how timely you receive your furniture. I received my furniture 4 weeks before the early pay off amount option was due, so 2 months after the initial purchase. They refused to pause payments or put them on hold and I was paying for furniture I didn’t have for 2 months.
Response from KafeneSep 23, 2024
Megan, that's not at all the experience we want our customers to have. Would you give us a call at 855.420.0747 or email us at [email protected] so we can learn a bit more information?