JuzoReviews of juzousa.com

Response from JuzoJan 25, 2023

Hi Patrick Thank you for your feedback. We recommend machine wash and drying the product to see if that helps prevent it from slipping. Machine washing and drying often help the garment return to form. If you still have issues, please visit the dealer who fitted you to confirm sizing and fit. If you have additional questions, please email us at [email protected]. Hi Patrick Machine wash, cold water, mild detergent, no bleach. Regular cycle is fine. Machine dry, we recommend light, but I use the medium setting with no issue. If you have a laundry bag, recommend using it when washing and drying. This should take care of garment pulling down ; if not, let us know. Thanks

Response from JuzoJan 5, 2023

Hi Kerrie Thank you for the product feedback, and Juzo appreciates your suggestion. We will forward your feedback to the product development team for review. If you have additional questions, please email us at [email protected]. Best Juzo.

Response from JuzoJan 3, 2023

Hi Elayne Thank you for your product feedback. Please return the garment to the dealer you purchased the garment from for a return evaluation. If you have any issues, we can be reached at [email protected]. Best Juzo

Response from JuzoSep 27, 2022

Hi John Thank you for the product feedback. We recommend the following steps: Try machine washing and dry the garment. Do not hand wash or air dry. This will help the garment return to form from the over-stretching. If the stocking still is going past your knees, you might need to return to the dealer you purchased the garment from to get remeasured. We have 3 lengths, petite, short and regular. A different length garment might help. The stocking top border should end two finger lengths below your knee cap. If you have additional questions, please email us at [email protected]

Response from JuzoSep 22, 2022

Hi Helen Thank you for the product feedback. The Juzo donning aid is made of TYVEK, lightweight, durable, breathable, yet resistant to water, abrasion, and bacterial penetration. We find that the material properties are better suited to glide the stocking on and more durable than other materials used for donning aids. It is also 100% made of recyclable materials. If you have other questions please email us at [email protected]

Response from JuzoSep 8, 2022

Hi Deanna Sorry to hear about your product issue. I would first try machine wash and drying garment regularly. That will help the compression garment return to form. If that doesn't help, we suggest returning to the dealer you purchased the garment from to get remeasured. You might need a different size or length. If you have additional questions, email us at [email protected]