Mike C.
Horrible product guarantee
I recently purchased the blood pressure protocol, says it came with a 60 day money back guarantee, so zero risk. Went through 3 bottles of product in a month, blood pressure didn't budge. I contact guest services to get my refund and I was told I would be receiving a partial refund, the only way to get a full refund is to send back empty supplement bottles. Who keeps empty bottles laying around? I found this insulting and told them to keep the partial refund. Buyer beware products did not work as intended, guaranteed to lower blood pressure or your money back is joke. They went on to further say I had to take for minimum of 3 months to see results. Steer clear of this company and their horrible business practices.
Response from JuvenonOct 6, 2026
Hey Mike, I’m sorry you didn’t see the results you hoped for. I’ve looked at our customer service notes and can see that, unfortunately, you had already discarded the bottles before requesting a refund. Our 60-day money-back guarantee allows customers to open and try the supplements, but the bottles—including empty ones—must be retained and returned for a full refund. As yours were no longer available, our team offered a partial refund as an alternative, which you chose not to accept. Thank you for giving Juvenon a try and for sharing your concerns. We appreciate the opportunity to explain the guarantee and the refund option offered in your circumstances. – Gavin / Juvenon