Rebecca A A.
Online order through Groupon for Justyling
After months of attempts to resolve the issue of not receiving the products ordered, I have given up. I know that is exactly what Justyling expects. This is their business model. In November, I ordered Christmas presents from Justyling through Groupon. I have not/did not receive any of the products ordered. Multiple attempts to contact Justyling and Groupon, I have not received any response whatsoever. Please, prior to ordering from these companies think twice. Caveat emptor -- let the buyer beware. I shall be shopping locally, at least I can return to a physical location if dissatisfied. UPDATE: Upon leaving the review about Justyling, I received an email from the General Manager. Research on their end indicated the items I ordered were mailed. Although I received an item ordered by someone else, since my items are listed as mailed, there's no recourse. I was told there had been issues with the email system used by Justyling and they are using another email system now. I appreciate the response and research from the company. Obviously, there are many reasons why the items did not get to me. Perhaps, the items were placed in the wrong package or the delivery by USPS went to the wrong address. I'll never know. When goods or services are not satisfactory, I will not wait so long to write a review. Since I requested assistance from Groupon to resolve the issue, at the very least, I expected some response which never appeared. Groupon will not get anything from me again. If Groupon doesn't respond to their customers, why do business with them?