June HomesReviews of junehomes.com

Response from June HomesJul 30, 2025

Thank you for sharing your feedback. We want to clarify that June Homes operates with full transparency regarding pricing and lease terms, which are clearly outlined in our agreements. Our pricing model reflects market demand, similar to many housing providers, and any changes are communicated to tenants in advance. Regarding your lease extension and billing, charges correspond to the agreed-upon lease period, and move-out times are standard in the rental industry to ensure smooth transitions. Utility charges are based on actual usage, and detailed billing is always available upon request. We are committed to providing a fair and honest rental experience. If you have specific questions or concerns about your account, we encourage you to contact our support team directly so we can review and assist.

Response from June HomesJul 30, 2025

Thank you for sharing your experience. We’re sorry to hear about the challenges you faced with WiFi, appliance repairs, and the move-out process. At June Homes, we strive to provide reliable amenities and timely support, and it’s disappointing to learn that we fell short in your case. Regarding internet service, while we work closely with providers to resolve outages quickly, some issues may be beyond our immediate control. We always encourage residents to report problems promptly so we can escalate them as needed. For appliance repairs and maintenance, we aim to respond and resolve issues as quickly as possible. We regret that the replacement took longer than expected and appreciate your patience. Concerning the move-out inspection, our process follows industry standards to ensure fair assessments. We document conditions carefully and encourage tenants to report any discrepancies. If you’d like to discuss your specific situation further, please contact our support team directly. Your feedback helps us improve, and we’re committed to better serving all our residents.

Response from June HomesJan 19, 2026

Hi Windegouda, thank you for sharing your experience. We understand how stressful it can be when timelines around move-in, rent start dates, and communication don’t feel aligned. To clarify, rent start dates are set based on the lease agreement that’s reviewed and signed prior to move-in, and they don’t always match the physical move-in or viewing date. That said, we agree that expectations around access, timing, and next steps should be clearly explained, and we’re sorry if that wasn’t communicated as smoothly as it should have been. Regarding responsiveness, we regret that you had difficulty reaching your agent during that time. Our team aims to respond promptly, and we take feedback like this seriously as it helps us identify where we need to improve. If you’re open to it, we’d be happy to review your specific case and communication history to provide more clarity or assistance. Please reach out to our support team directly with your booking details so we can look into this properly. Thank you again for taking the time to leave feedback.

Response from June HomesJan 19, 2026

Hi Eva, thank you for sharing your experience. We’re sorry to hear how upsetting and exhausting this situation felt, especially so early into your stay. We did review the service and communication history related to this home. Multiple concerns were reported, including cleanliness, pests, lighting, appliances, and security. Our teams coordinated cleaning services, maintenance visits, reimbursements for supplies, and escalations to licensed vendors and building management. While actions were taken and follow-ups were provided, we understand that the overall experience still fell short of what you reasonably expected, and we regret that. Shared homes and older buildings can present challenges, but that should never leave a resident feeling unsupported or responsible for resolving serious habitability concerns on their own. When issues involve third-party vendors or building infrastructure, timelines can be impacted, but we recognize that delays and repeated problems are frustrating, and we take that feedback seriously. We appreciate you raising these concerns and documenting them. They are reviewed internally to identify where coordination, communication, or standards need improvement. While we’re sorry the situation did not resolve in a way that worked for you, we do wish you the best moving forward.

Response from June HomesJan 19, 2026

Hi Claudia, thank you for sharing your experience. We’re very sorry to hear how disruptive and stressful these situations were, especially when they involved heat and hot water. We understand how critical these services are, and we agree that no resident should feel left without them, even temporarily. When outages occur, particularly in older buildings or during weekends, our teams often have to coordinate with building management or utility providers to restore service safely. That said, we recognize how frustrating delays and repeated follow-ups can feel, and we regret the impact this had on your stay. Regarding access and visits, our teams enter units only when necessary for maintenance, safety, or emergency reasons, and in line with notice requirements. We also appreciate your feedback around communication and follow-through, as clearer updates and faster confirmation are areas we continuously work to improve. Your feedback has been shared internally and is taken seriously, as it helps identify where escalation handling and weekend response coverage need to be stronger. We’re sorry that your experience fell short of expectations and appreciate you taking the time to raise these concerns. We wish you the best and thank you again for sharing your perspective.

Response from June HomesAug 6, 2025

Hi Ocean, looks like you never stayed with us. Your review is not based on genuine experience. If you have any questions about the leasing process, please reach out to [email protected].

Response from June HomesJan 19, 2026

Hi Annabel, we’re sorry to hear that your experience left you feeling this upset. We want to be clear that June Homes is a legitimate housing provider, and we do not withhold rent, deposits, or funds arbitrarily. Refunds and deductions are handled in accordance with the lease agreement and applicable regulations, and they require documented review before being finalized. We understand that disputes around cleanliness, charges, or move-out outcomes can be frustrating, especially when expectations don’t align. That said, we’re unable to locate an account or details tied to this review as written. Without that information, we can’t review what occurred or clarify how any charges or refunds were assessed. If you’re open to it, we encourage you to reach out to our support team directly with your booking details so the appropriate team can review your account, provide documentation, and address any outstanding questions. We appreciate you taking the time to share your feedback and wish you the best moving forward.

Response from June HomesJan 19, 2026

Hi Mariam, thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating and disappointing this situation felt. We understand how upsetting it can be to move into a home that doesn’t meet cleanliness expectations, especially when follow-up repairs or maintenance take longer than anticipated. Issues involving multiple repairs, coordination with vendors, or building infrastructure can unfortunately compound over time, but we recognize that this does not lessen the impact on your day-to-day living experience. We regret that you felt unsupported and that communication did not feel timely or effective. That’s not the experience we aim to provide, and feedback like yours is reviewed internally to identify where response time, coordination, and follow-through need to improve. Because Trustpilot reviews don’t always give us enough detail to locate an account, we encourage you to reach out to our support team directly with your booking information if you’d like your case reviewed further or documentation shared. We want to ensure concerns are addressed clearly and fairly, even after the fact. Thank you again for sharing your perspective. We’re sorry that your experience fell short and wish you the best moving forward.