daniel C.
It’s been 3 weeks since I ordered the…
It’s been 3 weeks since I ordered the vapes and I still have not received it. No one is telling me what’s going on. I don’t know what to do maybe the review will find me help

Juicefly is America's favorite online vape and e-cigarette juice delivery service! Thousands of customers trust us for top brands, unbeatable flavors, and reliable local and nationwide delivery. No traffic. No lines. Just vapes & juice fly to your doorstep.
Juicefly Vape Delivery (juicefly.com) has 421 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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daniel C.
It’s been 3 weeks since I ordered the vapes and I still have not received it. No one is telling me what’s going on. I don’t know what to do maybe the review will find me help
Richard Z.
Never received what I ordered
Purvang K.
I didn’t receive the parcel
Response from Juicefly Vape DeliverySep 25, 2025
Hi, Looks like your package was delivered on 09/05/25 at 4:36 PM. Please contact us at [email protected] if you still have problems with your delivery. Best, Juicefly Team
Miranda K.
Every geek bar I have bought from them as soon as the battery runs out the first time they never charged so I have several full vapes that are higher priced then most stores online that I can't finish
Aaron
You didn't accept any of my cards, but my venmo still said a transaction had been completed, so if I end up with 8 vapes at my door I'm gonna be so pissed off.
Response from Juicefly Vape DeliveryMay 2, 2025
Hi Aaron! Thank you for sharing this feedback with us, it is greatly appreciated. We're sorry to hear you experienced this during the ordering process. It sounds like a billing address issue, but we'd like to make sure and assist further on this! Our manager Amir will reach out to you via email to gain further insight and to provide a remedy. Please let us know if you have any questions or concerns, we're happy to assist :-) !
Ryan R.
Upon ordering my first order it went very well with fast east coast delivery (within in 3 buisness days) Have ordered for my second time and its seems that either the jokes on me or there delivery service currently using is having problems. My order have been stuck in the same city now with no movement for 6 days. So I reached out to customer service got the the run around for a day so finally got in touch with manager. So they processed another order of the same at no charge and so far the order still has no movement from point of origin. Don't know what's going on but to me it seems the company does great on first time buyers of thier products and every order after this they give you the run around not a happy returning customer and at the point to ask for full refund including shipping costs!
Response from Juicefly Vape DeliveryNov 21, 2024
Hello Ryan, thank you for your review and feedback. We apologize if your orders have been delayed by our shipping carrier, especially when you are new to ordering with us. I too would be frustrated if I placed an order for the first time with a company and never get any reassurance or clarity about the status of the order. Please know that not every shipment towards the east coast will be ultra quick and we do not guarantee extremely quick shipments as carrier delays are out of our control, which is why in our shipping policy it does state average transit times may take up to 10 business days. The order we reshipped for you was delivered successfully today according to your tracking number. Please let us know if you have any questions or concerns and as always, my team and I are always happy to help as best as we can. We appreciate all feedback and we want the best for our customers at all times. I hope I was helpful. Best, Amir M. JFLY Manager
JD
My order of vapes were damaged and had 0 flavor. Surprising since I ordered 3 and all were broken
Alyssa C.
Your deliver person. I have scheduled a deliver for 230 pm and they try to deliver earlier when I'm not home and take it back to the headquarters