J.P. MorganReviews of jpmorgan.com

I opened both a current and savings account with Chase to benefit from their 5 percent boost on savings but chose to keep my Nat West account without switching.I closed both Chase accounts within a day as zero consideration has been given to customer ease of use.Firstly,I tried to set up the App on both my iPad and phone..a basic requirement for use whilst mobile.After being repeatedly asked for ID etc during the set up process on my second device I was then informed I was only allowed to use the App on a single device..ridiculous and outdated when customers wish to transfer money on the move quickly.I then tried to link my Nat West bank account having manually tested the process by depositing a £1 into Chase.There was no obvious way on the App to link my bank account so the only way to withdraw and add money was to go through the whole clunky transfer process each time by putting in my Nat West Bank details with no access to easy and instant transfer.I raised the issues via their chat and they provided apologies for their lack of “ seamless process”.I then asked them to close both my accounts as I would be wasting half my life navigating their outdated systems and processes.They said they would not be able to welcome me back as a new customer if I closed my account..Good because I’ve had a lucky escape and certainly won’t reward them by giving them money if they can’t upgrade their customer ease of use.

I would rate JP Morgan zero stars if that were possible. JP Morgan thought it saw a easy way to enrich itself via dishonest means and get away with it. I warned the bank's CEO his bank was stealing from the United States. I warned him that I was going to report it. I wasn't believed. The bank kept the deposit it was entrusted with and lied to the Arizona Court in 2016 to keep it. In 2017 JP Morgan used the Arizona Court to attack me. In 2025 the IRS made a mistake then tried to punish me for it. I reported the IRS to the San Diego FBI, Senator Schiff & the IRS Oversight Board. JP Morgan is trump's trustee. Everyone that has the job of holding the bank accountable, chose not to do so. The 2025 IRS attacking me changed things. The mistake the IRS made, is directly connected to JP Morgan's dishonesty. I understand Court records are permanent, they carry a lot of weight & are uploaded to the internet for the world to see. Evidently JP Morgan didn't understand that. On the bright side for the United States, it has legally owned JP Morgan since 2016. I'm not a lawyer. Which is why JP Morgan's CEO didn't take my warning seriously.

I have been trying to move a trust account from Schwab to JPM for almost one month. Transfer was rejected 5 times and each time is a different item to upload, 3-4 working days in between. Similar to a cable company, each time I call it's 45 minutes for someone to look into the problem. Even after being assigned a case manager, no one can tell me who that is and I can't speak to them. Useless. I am going to move everything back to Charles Schwab.

For some reason, Revolut is officially using this bank as their third-party partner for international transfers. But seeing all the bad reviews about this bank, it’s really questionable why Revolut continues to work with them. They’ve been holding my funds in Switzerland for weeks now and still haven’t sent the money to the beneficiary. No update, no communication—nothing. It’s terrible. This is not a mistake, this is how they operate. Revolut sends your money to a third-party bank, and then both disappear. They’re holding your money with zero accountability. Do not trust Revolut, and absolutely do not use any service where this JP morgan bank is involved. Total scam.

i would never trust JP Morgan/Chase with any investment. they cost a modest account (under US$ 200k) tens of thousands of dollar and took years and court action. JP Morgan is not be trusted.

I recently changed my bank to WISE, and J.P. Morgan is clearing bank for WISE, and here's my warning: My address is a c/o address of a Hotel in Kenya, clearly stated on my invoices. Never the less, the bank believes I am "part of the hotels ownership" and demands to know my shareholder capital, list of shareholders, etc. I am flabbergasted how they dont seem to understand the meaning of a c/o address, but even worse, they are just holding the money, not even returning them to my clients, even though my clients are confirming that the invoices are fine, and that they are not dealing with the hotel, and confirming it's only part of my address. Because of the banks incompentece, its creating uncertainty and is putting my business at risk due to payments being held by this so-called bank, not for days, or weeks, but months!! If your money is dear to you, stay away from this bank.

Lost in a bundle with Goldmann Sachs in their JP Morgan funds more than 400.000 €. The bank sales person did not help me when they stopped replying and also this fund did disappear in the abyss. A lawyer could not help me anymore and the bank that sold that "advice" was in the news for it as a huge scandals. The trust you did destroy will never be repaired ! Never !

Ich schicke seit Jahren über GP Morgan Geld nach wise, das ist eine sehr gute App, die zum aktuellen Tageskurs über England Geld nach Deutschland nach allen Ländern geschickt auch wie Thailand schicken, diesmal habe ich 1000 Franken an diese GP Morgen Bank Zürich geschickt und an weiss überwiesen und seit zwei Monaten vermisse ich diese 1000 Franken, was kann ich machen? I have been sending money to Wise via GP Morgan for years. It's a very good app that sends money to all countries, including Thailand, via England, at the current daily rate. This time I sent 1,000 francs to GP Morgan Bank in Zurich and transferred it to Wise, and for the past two months I have been missing these 1,000 francs. What can I do?