JPMorgan Chase & Co. is an American multinational investment bank and financial services company headquartered in New York City.
J.P. Morgan (jpmorgan.com) has 98 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Martin H.
Useless instructions on the app. I think I've worked out you need to be on a computer and use your phone to verify. But I can't see the instructions to do that. I wanted to setup my account from the app. Why make it so confusing and difficult, other institutions have 2 stage verification that is easy and safe. Then I went to faqs and that referred to text messages when I didn't get a text message. Horrendous system
rob
They don't respond to emails I have asked a question regarding shares and get no answer. If it wasn't a work place isa I wouldn't bother using them, it's just I have no choice
Laurie M.
The company will stall as long as possible before closing an estate account. I lost count of the number of certified death certificates and Power of Attorney forms I had to send in. They take weeks before sending a reply.
K S.
Had an ISA with Nutmeg. Since being taken over by JP Morgan the customer service has been absolutely shocking. I raised an issue in December and have had no resolution despite contacting them more than 10 times in the past 6 weeks. It’s truly terrible and I am making steps to move my account now.
Truth S.
J.P. Morgan are bullies with an excessive workload which is ignored as a known hazard. They ignore medical advice and don't make reasonable adjustments. They are discriminative towards staff with a mental disability. Management behave in a way that destroys trust and confidence. Bullying is ripe, they have created a hostile environment, fail to support staff after illness and set them up to fail. Favouritism is ripe and JP Morgan often breach the Equality Act 2010. They are dominated by a toxic masculinity culture where aggression, bullying and mocking vulnerability is the norm.
Anthony C.
Is someone losing control of the silver market?
Olly
Scammers and Frauders Bank - Customers just always placing chargebacks and this bank help them to scam!!! Avoid JPMorgan customers!!!
Martin W.
JP Morgan have taken over Nutmeg ISA. what a disaster. !!!! Terrible customer service. Repeat requests for the same information. No action ever taken to resole, just more request for the same info. AVOID.
