Alexis
Video visits!? NOT unless you own a computer!!!!
Absolutely RIDICULOUS you can't do video visits on your cell phones or tablets! Cuz we all have the satisfaction of owning computers. Yeah right. Thanks for sucking Jpay.
JPay is a privately held corrections-related service provider based in the United States with its headquarters in Miramar, Florida.
JPay (jpay.com) has 98 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Showing 95 reviews with 1 star · Clear filters
Alexis
Absolutely RIDICULOUS you can't do video visits on your cell phones or tablets! Cuz we all have the satisfaction of owning computers. Yeah right. Thanks for sucking Jpay.
Brittany B.
ANGELA is rude a racist. She hung up on me after asking for a supervisor. She is the worst customer service representative I’ve ever had. She did not help and was not willing to assist. I hope she gets fired.
Vap
A horrible company from beginning to end and should be shut down! I had payment disputes with then and tried to pay the in full but they said that I was being rude and hung up on me!
Shantel C.
I was released from Louisiana Correctional Institute for Women.I was told that I would receive my photos that my family sent to me and I been trying to reach out to up at since my release and not one has contacted me yet.Please help me.Thank you.
sofia R.
I called 3 times and this lady persay she started yelling at me asking me questions with an attitude and very aggressive manner then she proceeded to hang up on me 3 times I am so annoyed 😡
Jen C.
This company is a joke ! There is NO customer service!!!! Video visits don’t work ! But they have NO problem taking my money. Absolutely disgraceful
Noob A.
-5 stars. Their customer support is trash. No one picks up the call. Was on call waiting for hours (automation lies about high-volume calls. Estimate wait time, less than 2 mins, still no answers(bullshitt). Lazy Bum workers.
Nicki B.
I would give Jpay no stars if I could they are a scam company I had my account deleted it said I sent money to my fiance 3 time and I didn't then charge $695 to send it neve us Jpay!!!!!!!!!!!!