Kris E.
Unsatisfactory Experience
I had a very negative, unethical, and poor experience with JosephLentoAttorney.com and the associated law firms, Lento Law Group (now LLG National) and Lento Law Firm (now LLF National Law Firm). I retained and paid them a total of $20,000 for their services in both a University matter and a legal matter in Washington DC. They charge flat, non-refundable fees, which is not allowed under the DC Rules of Professional Conduct. For both matters, I was assigned attorneys who were never licensed to practice law in DC. The firm missed three DC court dates for me in September, October, and November. They also failed to respond to any of my texts, calls, and emails asking for a status on when they can appear for me in court. After numerous emails being left unanswered, I finally had a conference call with the attorneys and the "Firm Administrator," who is not even a licensed attorney in the United States. They even stated that the Lento Law Group will "provide a statement [to the court]," in addition to promising they would "reach out tonight to an organization . . . that may be able to give us some assistance." Even though they promised they would send me an email with a statement for the court and an update on the status of my case, they failed to follow up on their promise and remained unresponsive to my emails asking for a follow-up. I showed up to court having to tell my judge that the Lento Law Group once again have failed at entering their appearance with no explanation as to why. Some things I wish I could have done differently during this process is conduct better research on who I retain for legal services, such as seeing which states attorneys are barred in, and if they have any current and/or previous disciplinary history with their State Bar. I never knew that their firm did not have any attorneys who were licensed to practice law in the District of Columbia during the time of my matter, otherwise I would have hired someone else.