JollyRomanceReviews of jollyromance.com

Response from JollyRomanceDec 25, 2022

Dear Michael, Thank you for the review! There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible. Could you please be so kind as to specify the situation when the members lied to you? Would it be possible for you to provide me with evidence of it? We do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication we fine the Partner and immediately delete the user’s profile. Also, please note that if you want to meet with the member feel free to offer a meeting to the member directly. Have you already tried that? Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile. Also, please note that some of the members may face difficulties in translating correspondence thus they can request assistance from the regional partners to enhance the communication process. Should you have any questions, please contact us back via [email protected] Best regards, JollyRomance Customer Support

Response from JollyRomanceDec 25, 2022

Dear Peter, Thank you for taking the time to leave us a review. We would like to inform you, that on our platform, you can connect with members from different countries in no time. We provide a safe space to initiate communication and share different ideas, traditions and knowledge with other members of the website. You may use our platform to meet new people and expand your communication bonds. We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible. We do not pay our members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile. Validated Members can monetize the virtual gifts by receiving a bonus for this gift receipt. The bonus amount usually constitutes internal or commercial information, and therefore, it is not publicly available. In comparison with the free websites, our website provides the highest standards for data protection, offers 24/7 support, and reacts to any reports or complaints of our customers with the investigations. Additionally, all the female members on our website are fully validated - their background and intentions are checked prior to their profiles being created. Therefore, you can be sure that you are talking to absolutely real members. None of the free websites can provide you with the same level of security and privacy, but such efforts towards our customers demand the input from our end. Therefore, we made our services paid within the reasonable limits, to keep the website and all the departments that work for you as effective as they are. Contact us via [email protected] if some questions pop up. We will be glad to assist you. Best Wishes, Jollyromance Customer Support

Response from JollyRomanceOct 12, 2022

Dear Chris, Thank you for taking the time to leave your feedback. We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. We never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site. If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case. Indeed, there are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible. It is real life, so every communicates the way s/he used in real life. If you do not feel comfortable with it, feel free to discuss it directly with a person or block her/him. We would also greatly appreciate it if you decide to review the feedback and rate us higher. Looking forward to your reply! Best regards, Support Team JollyRomance

Response from JollyRomanceOct 12, 2022

Dear Todd, Thank you for taking the time to leave feedback about our website. First and foremost, we try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. We never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site. If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case. However, please kindly note that it is always up to both of you on how to build your further communication. From our side, we provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you. We would also greatly appreciate it if you decide to review the feedback and rate us higher. Looking forward to your reply! Best regards, Support Team JollyRomance

Response from JollyRomanceSep 30, 2022

Dear Jonathan, Thank you so much for taking the time to leave us a review. We would like to inform you that we check validated members' profiles carefully verifying their documents. Surely, all the members prove their identity and intentions to be a part of this community. If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated. If you notice something suspicious of a specific member, please contact us, we would be glad to check the matter. Contact us via [email protected] if some questions pop up. We will be glad to assist you. Best Wishes, JollyRomance Customer Support

Response from JollyRomanceSep 25, 2022

Dear Brad, Thank you for the review of our website! Please, be kindly informed that Jollyromance is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website. Also, please note that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile. I would like to draw your attention to the fact that we review each situation individually. Please, feel free to contact us via [email protected] and let us know more details. We are waiting for your reply! Best regards, Jollyromance Customer Support

Response from JollyRomanceAug 29, 2022

Dear Arnold We do appreciate you sharing your feedback with us! Please do not hesitate to reach us via [email protected] at any time in case any questions or requests arise as we are always at your service. Best regards, JollyRomance Customer Support

Response from JollyRomanceAug 27, 2022

Dear Abraham, We are sorry to hear that you were not able to make a payment. Please contact our Support team via [email protected] so we could check this issue and help you with it. Alternatively, you may contact your bank and ask them to explain the situation. We’re here for you anytime. Kind Regards, Jollyromance Customer Support