Kristen G.
Complete Scam
Complete Scam, do not give out your personal bank information or contact details! I've registered with Jollyromance and every female that has contacted me has asked me to be thier soulmate or lifelong partner, they don't ask about you or your interests and hobbies, they just want to 'sex text'! It's shocking that they all say the same things but with slight differences in wording.... it also amazes me how there is noone on the site that is from the UK or USA or Australia. The search facility does nothing to help and like other reviews on here have already stated, to get anywhere with this Jollyromance site you will have to pay, why do dating sites pray on people's wallets/credit cards to give the members/users a false sense of being liked or wanted. Jollyromance - you guys seriously want to drop your fees, let people chat for FREE! I will not pay to talk to people when i live in a town with over 86,000 people living in it. And the icing on the cake.... I have seen several of the girls on Jollyromance also having the exact same pictures and profiles on other dating sites!!
Response from JollyRomanceMay 30, 2022
Dear Kristen, Thank you for taking the time to leave your feedback. First and foremost, we have never scammed anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site. It is not forbidden for the members to use other websites, and we are not responsible for the actions of the user beyond our platform. From our side, we make sure that the Verified Members are real and use our platform of their free will. Moreover, we have a verification process for this purpose. We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case. Please, note that we are not a dating platfrom. Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred. However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details. We would also greatly appreciate it if you decide to review the feedback. Looking forward to your reply! Best Regards, Support Team JollyRomance