Shanta
I disliked that I was started on the…
I disliked that I was started on the lowest dose even though it had been less than two weeks since my last dose I sent an email to the provider or company and I never heard back so that’s what I didn’t like about this company so far besides that everything else is fine.
Response from LevityFeb 7, 2025
Hello Shanta, Thank you for sharing your experience and for taking the time to leave a review. At Levity, we value all feedback as it helps us improve and better support our patients. Dose adjustments are based on individual factors, and when a patient has recently been on treatment, our clinical team reviews the information to determine the most appropriate starting dose. We’re sorry to hear you didn’t receive a response to your email. Our goal is always to provide timely support. We are very happy to know that everything else has been going well for you! If you still have concerns about your dosing or need assistance, please reach out to our customer support team at (855) 644-0928, via email at [email protected], or by visiting our website and selecting the chat box in the lower right-hand corner that says, "Hi, Need any help?" We’d be happy to assist you further! Kind regards, Levity Support Team



