LevityReviews of joinlevity.com

4.21,833 reviews
Pharmacy & Medicine

Levity

About Levity

Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928

Levity (joinlevity.com) has 1,833 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: joinlevity.com
Website: joinlevity.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Levity reviews

Showing 182 reviews with 1 star · Clear filters

Lisa S.
Apr 21, 2025
Have been waiting 3 weeks for my script…
Have been waiting 3 weeks for my script only to find out that my meds are on back order and no one changed the script. Then was told that med were called in and priority was put on the order. Three days later pharmacy had still not received a new script. Still do not have my meds.
Response from LevityApr 22, 2025
Hello Lisa, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We’ve reached out to you via email regarding your concerns. When you have a moment, please check your inbox as well as your spam or junk folders. If you haven’t received our message, please feel free to contact us directly. For any further assistance, feel free to contact our customer support team at [email protected] or use the chat box on our website for immediate response. We're here to help! Kind regards, Levity Support Team
Dreamkat S.
Apr 21, 2025
APRIL 11TH YOUR PRESCRIPTION SHIPPED
APRIL 11TH YOUR PRESCRIPTION SHIPPED, THEN 15TH HAD TO CALL YOU. SAID ITEM SHIPPED. THEN 17TH APRIL STRIVE STATED ITEM SHIPS BIA USPS. LAST PROFUCT RECIEVED WARM. NOT ACCEPTABLE!!! LYING TO CUSTOMER, WARM PRODUCT. NOW APRIL 21ST TOLD NEE PRESCTIPTION.. STILL DINT HAVE PRODUCT
Response from LevityApr 22, 2025
Hello, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We apologize for any difficulties you’ve encountered and we’d love to assist you directly. Please reach out to our customer support team by phone at (855) 644-0928 or through the chat option on our app. We're here to help! Kind regards, Levity Support Team
Tom M.
Apr 19, 2025
I have not received my prescription 3…
I have not received my prescription 3 weeks into my 4th month. Although I was charged for it. I feel like the 3rd month supply was a placebo not effective at all!
Response from LevityApr 21, 2025
Hello Tom, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We’ve reached out to you via email regarding your recent concern. When you have a moment, please check your inbox as well as your spam or junk folders. If you haven’t received our message, please feel free to contact us directly. For any further assistance, contact our customer support team at [email protected] or use the chat box on our website for immediate response. We're here to help! Kind regards, Levity Support Team
Mary Stehle G.
Apr 18, 2025
Honestly did nothing
Honestly did nothing. I felt sick the first month and bc of that last maybe 5 lb water weight but she 3 months still not losing even though o gave up drinking for lent which should have helped even more. Not happy at all. Actually gained overall a couple pounds
Response from LevityApr 21, 2025
Hello Mary, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We’ve reached out to you via email regarding your concerns. When you have a moment, please check your inbox as well as your spam or junk folders. If you haven’t received our message, please feel free to contact us directly. For any further assistance, contact our customer support team at [email protected] or use the chat box on our website for immediate response. We're here to help! Kind regards, Levity Support Team
Dee
Apr 18, 2025
Dropped the ball
Lack of availability with medication and was told I'd get a substitute-which was fine... 1 week later I reach out because, why haven't I gotten the substitute medication? Then the same day, magically, I get a "your prescription has been prescribed " Since being subscribed with Levity from Oct 2024, this has been my first huge disappointment.
Response from LevityApr 21, 2025
Hello Dee, Thank you for taking the time to share your feedback. At Levity, we genuinely value every review as it helps us improve and better support our patients. We’re very sorry to hear about the delay and the lack of clear communication surrounding your prescription. We understand how important timely updates and dependable service are, and we truly regret the inconvenience this caused. While your prescription was adjusted to help prevent extended delays, we recognize that the transition could have been communicated more effectively. We’d appreciate the opportunity to make things right. If you’re open to it, please reach out to our customer support team at [email protected] or connect with us via the chat box on our website. We’re here to help and ensure you feel supported every step of the way. Kind Regards, Levity Support Team
Phill H.
Apr 18, 2025
Unable to dispense medication or provide update. Missed dose now
I had received great service from Levity UK, however they are having logistical issues, and although I have paid, they can’t dispense the medication, or update ok when they will. I was due a weight loss injection today, but will now miss the dose and therefore impact the success I had been having experiencing. Really disappointing and will likely look for a new provider. Update - levity delivered my medication a few days later. Will give them another chance and hope this was a one off. Medication and support are great, but not dispensing in time is a big concern for me.
Response from LevityApr 18, 2025
Hello Phil, Thank you for your feedback. You've reached Levity US. We'll have someone from Levity UK reach out to you directly to help resolve the issue. Kind regards, Levity Support Team (US)
Carrie
Apr 18, 2025
Horrible communication
My order has been approved since 3/31. I have been told it was dispatched for shipping since April 8th. Since that time, my prescription has been changed yet still hasn’t shipped. Mind you, this has been paid for since original order has been approved. Communication could be much better and true expectations would be helpful. Not being told multiple times that my order will ship in 7-10 days and then starting over. This has never happened before. Prior to this experience I have had great service.
Response from LevityApr 21, 2025
Hello Carrie, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We’re very sorry to hear about the delays and inconsistent communication regarding your recent order. We completely understand how frustrating it can be, especially after previously having great service. You’re absolutely right that clear and accurate expectations are essential, and we regret that we missed the mark for you this time. While your prescription was updated to help avoid extended delays, we recognize that the timeline and communication surrounding this change could have been more transparent. We’d be grateful for the chance to look into this further and ensure things are back on track. For further assistance, feel free to contact our customer support team at [email protected] or use the chat box on our website for immediate response. We're here to help! Kind regards, Levity Support Team
Jennifer S.
Apr 17, 2025
My medication is several weeks behind…
My medication is several weeks behind in shipping. Repeated inquiries regarding the delay have either been brushed off or answered with false information. Three weeks after my last check in, Levity finally admitted that the entire prescription was changing. It is now 5 days past that update, and the medication still has not shipped. The whole situation has been handled very poorly, especially since previous messages from Levity indicated that a plan was in place to handle changes due to the shortage.
Response from LevityApr 17, 2025
Hello Jennifer, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services. We’ve followed up with you via email with more details about your order. Please check your inbox when you have a moment, and don’t hesitate to reach out if you have any additional questions or concerns. Please feel free to contact our customer support team at [email protected] or use the chat box on our website for immediate response. We're here to help! Kind regards, Levity Support Team

LevityReviews of joinlevity.com

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LevityReviews of joinlevity.com

Levity reviews

Have been waiting 3 weeks for my script…

APRIL 11TH YOUR PRESCRIPTION SHIPPED

I have not received my prescription 3…

Honestly did nothing

Dropped the ball

Unable to dispense medication or provide update. Missed dose now

Horrible communication

My medication is several weeks behind…

About Levity

About these reviews

More in Pharmacy & Medicine

xeteor.com

Achilles Medical

RefillRx Connect

Vidimedic

Levity reviews

Have been waiting 3 weeks for my script…

APRIL 11TH YOUR PRESCRIPTION SHIPPED

I have not received my prescription 3…

Honestly did nothing

Dropped the ball

Unable to dispense medication or provide update. Missed dose now

Horrible communication

My medication is several weeks behind…