Lose weight and keep it off. Levity is an evidence-based, online weight loss management service. We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)In stock in the UK: Mounjaro and WeGovy.Together, we're here to help you achieve your weight loss goals. ________________________________________How the Levity program works 1. Take our online consultation. Based on your answers, we'll recommend you the right medication.2.Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability. 3.We review and issue your prescription. It's all included in the cost of our program. 4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey. ________________________________________ Contact Information 🇬🇧 - Email / +44 20 7046 0307 🇺🇸 - Email / +1 (855) 644-0928
Levity (joinlevity.com) has 1,833 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
joinlevity.com
Website
joinlevity.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 27% of reviews.
Latest
Most recent review: April 2026.
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Hello Mindi,
Thank you for sharing your experience and for taking the time to leave a review. At Levity, we value all feedback as it helps us improve and better support our patients.
We’ve reached out to you via email to discuss your concerns and explore ways to optimize your treatment. Please check your inbox.
For additional support, please don't hesitate to reach out to our customer support team at (855) 644-0928 or by visiting our website and selecting the chat box in the lower right-hand corner that says, "Hi, Need any help?" to immediately connect with someone.
Kind regards,
Levity Support Team
SI
Sica
Ordered over a week ago
Ordered over a week ago. Have asked for proof of weight, have provided and now no response for nearly a week. They have emailed to apologise for delays. They are quick enough to take your money and not supply products.
Update they have not responded to me in 5 days. Still no product. If you ring the customer number no one answers. Just a repeat automated message. This company is a joke.
Its basically medxpress- who are inundated with orders so created these sister companies to spread the wealth. Joke!
You have not requested further information from me. Whatever information you requested has been supplied. I heard from your customer representative today katie who said she would ask the clinical team to review the information as a matter of urgency. Its been supplied days and days ago.
Ive supplied you my email addresses from which i ordered. The incompetence is unreal.
Response from LevityFeb 13, 2025
Thanks for leaving us a review.
We're so sorry to hear about your experience.
We've requested some more information from you so that we can investigate and get this fixed.
Once we hear back from you, we'll get in touch.
Kind regards,
The Levity Team
EM
Erica M.
I don’t think this medicine is a good fit for me
It’s not the company I just don’t think this medicine is a good fit for me I am not losing any weight seems like a waste of my hard earned money.
Response from LevityFeb 11, 2025
Hello Erica,
Thank you for sharing your experience and for taking the time to leave a review. At Levity, we value all feedback as it helps us improve and better support our patients.
We understand that weight loss can vary from person to person and can be influenced by many factors, including how your body responds to the medication. While some patients may see steady results, others might experience slower progress. We truly appreciate your patience throughout your journey.
If you'd like to discuss your concerns further or explore potential adjustments to your treatment or assistance with connecting with our health coach, please don’t hesitate to reach out to our customer support team. We're here to help.
If you’d like additional support, please don’t hesitate to reach out to our customer support team at (855) 644-0928 or by visiting our website and selecting the chat box in the lower right-hand corner that says, "Hi, Need any help?" to immediately connect with someone.
Kind regards,
Levity Support Team
JR
Jessica R.
My experience good til…it wasn’t.
My experience has always been good til my last shipment came.
The bottle arrived with the lid off, medication empty. I immediately threw it all away as everything was wet & I didn’t know the affects of handling that. Contacted the company the next day during business hours and they told me without a photo of the empty vial there was nothing that could be done, so completely money down the drain.
Response from LevityFeb 10, 2025
Hello Jessica,
Thank you for sharing your experience and for taking the time to leave a review. At Levity, we value all feedback as it helps us improve and better support our patients.
We’re truly sorry to hear about the condition in which your medication arrived. We understand how concerning this must have been, and we want to assure you that we take these matters seriously. While we typically require documentation, such as a photo, to process a claim or offer a solution, we understand the situation was difficult, and we regret any confusion.
Please know we are committed to assisting you as best as possible. If you haven't already, please feel free to reach out to our customer support team at (855) 644-0928, or by visiting our website and selecting the chat box in the lower right-hand corner that says, "Hi, Need any help?" to immediately connect with someone. We’re here to help resolve this issue for you.
Thank you again for your patience and for giving us the opportunity to address this.
Kind regards,
Levity Support Team
KK
Kelley Knotts G.
I feel as if I'm spending $ and getting…
I feel as if I'm spending $ and getting no results. I've been on trizeputide and lost weight but wirh the medication I'm on now I'm just waisting $
Response from LevityFeb 7, 2025
Hello Kelley,
Thank you for sharing your experience and for taking the time to leave a review. At Levity, we value all feedback as it helps us improve and better support our patients.
We understand how important this journey is to you, and we appreciate your patience. While weight loss can vary from person to person, we know it can be challenging when progress feels slower than expected. Please know that we’ve sent you an email to address your concerns and explore ways to help optimize your results.
If you’d like additional support, please don’t hesitate to reach out to our customer support team at (855) 644-0928 or by visiting our website and selecting the chat box in the lower right-hand corner that says, "Hi, Need any help?" to immediately connect with someone.
Kind Regards,
Levity Support Team
BT
Ben T.
Zero Weight Loss
I didn’t lose any weight. At all. The blood sugar control does help with stomach aches but Join Levity doesn’t help you lose weight.
Response from LevityFeb 3, 2025
Hello Ben,
Thank you for sharing your experience and for taking the time to leave a review. At Levity, we value all feedback as it helps us improve and better support our patients.
We understand it may be discouraging when weight loss doesn’t happen as soon as expected. Since progress can vary based on factors like metabolism, dosage adjustments, and lifestyle habits, we’d love to help optimize your treatment plan. We can connect you with our health coach who can provide personalized guidance to help you stay on track and maximize your results.
If you’d like additional support, please don’t hesitate to reach out to our customer support team at (855) 644-0928, or by visiting our website and selecting the chat box in the lower right hand corner that says, "Hi, Need any help?" to immediately connect with someone.
Kind regards,
Levity Support Team
SM
Stephanie M.
Super easy to get the semiglutide
Super easy to get the semiglutide, however it is an ineffective compound that is being sold. I have gained weight on it not lost.
Response from LevityFeb 3, 2025
Hello Stephanie,
Thank you for sharing your feedback. At Levity, we strive to provide high-quality treatments and support to help our patients achieve their health goals.
Our compounded semaglutide is sourced exclusively from an accredited U.S. pharmacy that follows strict quality and safety standards including rigorous testing to ensure safety and effectiveness. However, weight loss can vary based on factors like dosage, metabolism, and lifestyle habits. We know how challenging it can be when progress isn’t happening as expected, and we’re here to help. Our health coach can provide personalized guidance to optimize your treatment plan and support your journey.
If you’d like additional support, please don’t hesitate to reach out to our customer support team at (855) 644-0928. or by visiting our website and selecting the chat box in the lower right hand corner that says, "Hi, Need any help?" to immediately connect with someone.
Kind regards,
Levity Support Team
KI
Kim
I didn’t get the 1 st months results I…
I didn’t get the 1 st months results I thought this product would deliver, I upped my dose which they didn’t charge me any difference but it will be my last month if I don’t see results
Response from LevityJan 31, 2025
Hi Kim,
Thank you for taking the time to share your feedback. At Levity, we truly value the input we receive, and we are always working to improve our services based on patient experiences.
We understand it can be discouraging when the results you're hoping for don’t come as quickly as expected. Weight loss can vary from person to person and often takes time, with many factors influencing results. While some patients see changes within the first month, for others, it may take a bit longer. Additionally, adjustments in dosage can impact progress over time.
We encourage you to continue monitoring your progress, and if you'd like more personalized support, our team is here for you. We can also connect you with our health coach for additional guidance to help you on your journey.
Please feel free to reach out to our customer support team at [email protected] or use the chat box on our website for immediate assistance. We look forward to hearing from you!
Kind regards,
Levity Support Team
