LevityReviews of joinlevity.com

Response from LevitySep 6, 2024

Hello Carolyn, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at Levity and we are always working to improve our services and better support our customers. We sincerely apologize for the difficulties you faced while trying to schedule an appointment with our health coach. We are currently experiencing an influx of appointments and are working diligently to get everyone scheduled at a time that works best for them. Please reach out to our customer care team at [email protected], and we will be happy to assist you in securing an appointment that fits your schedule. Kind regards, The Levity team

Response from LevityAug 8, 2024

Hi Clyde! Thank you for your feedback. We apologize for the inconvenience caused by the shipping delay. We understand how important it is to stick to a schedule, and we're sorry for any disruptions this may have caused. We’re glad to hear that once your order was shipped, it arrived as expected. We are actively working to enhance our processes to minimize delays and provide a seamless experience. Thank you for your patience and understanding. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team. We're here to help and ensure you have a positive experience with Levity.

Response from LevityAug 8, 2024

Hello Jodi, Thank you for sharing your feedback with us. We're glad to hear that you're satisfied with our pricing, but we're sorry to hear that your experience with our communication and website didn't meet your expectations. We're actively working to improve our communication methods to ensure that important information is always clear and accessible to our customers. We also appreciate your input about our website. Your feedback is valuable as we continue to make improvements to enhance user experience. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team. We're here to help and ensure you have a positive experience with Levity.

Response from LevityAug 8, 2024

Hi Carly! Thank you for taking the time to share your detailed feedback. We appreciate your comments about dosing information and tracking progress. We understand that clear and accessible instructions are crucial, and we’re working to enhance the information available to make it more comprehensive and easier to find. Your suggestion for detailed guides on dosing and what to expect in the coming months is very helpful, and we’re exploring ways to implement these improvements. We’re also sorry to hear about the issues with scheduling an appointment and the unresponsive text. We’re reviewing our appointment and communication systems to address these issues and improve the overall experience. Thank you for your patience and valuable insights. We’re committed to making improvements and are hopeful that your continued experience with our product will be positive. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team. We're here to help and ensure you have a positive experience with Levity.