Breyon J.
Just do it, You won’t regret it!
I was pretty excited to start my journey with Levity. I was a little concerned on how long it was taking for me to receive my meds. Being that I was already on the meds and I was taking a gamble on switching companies under the impression that I would receive my medication before it was time for my next dosage. I was wrong, I was a week late due to whatever reason. I’m willing to give it another chance, If my next doses is on time and I don’t miss a dose and I am able to increase my dose with no issue I will change my rating. We shall see. But the customer service was amazing communication is great but they definitely need improvement with shipping. That’s my only complaint! I understand things happening but when you’re serious about your weight loss journey and paying a couple of hundred bucks, you expect top notch service. The reason I switched companies was for the convenience, but if I’m going to receive my meds late every single month I might as well switch back and go back to picking up my meds. At least I know I will receive my dosage on time. *UPDATE: I am beyond please with the service I have received from Levity, as promised they made sure I received my medication in more than enough time so that I can continue to be on schedule. If you are hesitant about starting your journey with Levity, don’t be! You will not regret it!
Response from LevityOct 9, 2024
Hi Breyon, Thank you so much for sharing your feedback; it truly helps us improve our services We sincerely apologize for the delay with your order. Our partner pharmacy, Strive, is currently managing an unusually high volume of requests and has also been impacted by the recent hurricane, which has regrettably contributed to further delays. Please rest assured that we are working closely with Strive to find a solution to ensure your dosing schedule remains on track. We appreciate your patience and understanding during this time and are grateful for your continued trust in us. Kind regards, The Levity Team