Stacey S.
I ordered from your site-edited
Edit- I have now received updated tracking with the explanation that my original order was lost?? Anyway, I am hoping to receive my medication this week… I will update either way. I ordered from your site, provided all information that was required and was told my medication would be shipped out. It’s been 3 weeks and after numerous attempts to contact customer service they finally said they updated and were shipping from a partner . Then sent me the same tracking number from weeks ago. Kind of feels like I got scammed at this point. My next move will be contacting the BBB if I don’t receive my medication within the week. This is ridiculous.
Response from LevityMar 5, 2025
Hello Stacey, Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services We have reached out to you via email with an update on your order. Please check your inbox for further details. If you’d like additional support, please don’t hesitate to reach out to our customer support team at (855) 644-0928 or by visiting our website and selecting the chat box in the lower right hand corner that says, "Hi, Need any help?" to immediately connect with someone. Kind regards, Levity Support Team



