katelyn
If I could leave less than one star I…
If I could leave less than one star I would. Let me just lay out the many issues I have with this company. 1. They advertise that you can choose between paying $35 for their express services OR pay 25% off the fees they refund. However their website just keeps looping you back so you’re forced to pay the $35 and doesn’t even show the 25% option. 2. They state in their terms that they don’t want to cause overdrafts (obviously) so they won’t take the $35 until you have a sufficient balance. This is a lie. They overdrafted my account, costing me a $37 overdraft as well as multiple $30 sustained overdraft fees. 3. Despite connecting my back successfully SEVERAL times, the website always shows immediately after that the connection to my bank had failed. 4. Additionally, I signed up over 2 months ago and despite multiple messages back and forth with “Luis” assuring me that they’re “working on it”, and giving me a bunch of lies such as: “it takes 15 days after you apply”, “actually it takes 30 days”, “keep waiting, we’re having trouble hearing back from your bank”, blah blah blah. 5. And finally, I called my bank to all of they had heard of Harvest and they said they don’t even work with third party fee refunding companies like that. WORST. SCAM. EVER. That preys on people when they’re desperate.




