Gerald WalletWe built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 171 reviews with 5 stars · Clear filters
M A.
Mark did a nice job assisting me with my request.
Response from Gerald WalletJul 24, 2026
We appreciate you taking the time to recognize Mark! It's wonderful to hear he did a great job helping with your request. Thank you for your support and for sharing your experience.
Michael M.
App is easy to use and offered many options. Customer service rep Mark was great!
Response from Gerald WalletJul 24, 2026
Thank you for your review! We're glad you found the app easy to use and enjoyed the options available. It's also great to hear Mark provided excellent customer service—we'll be sure to pass along your kind words to him.
Jabari S.
Very easy to use. Great customer service. The free transfer cash advance is convenient and a life saver. Mark was a great help in assisting me.
Response from Gerald WalletJul 24, 2026
We truly appreciate your feedback! It's great to know you're enjoying the app, the convenience of the free cash advance transfer, and the support from our team. We'll make sure Mark knows how much you appreciated his help. Thank you for choosing Ge
ana
Mark was extremely helpful and app is user friedly!
Response from Gerald WalletJul 24, 2026
Thank you for your kind words! We're thrilled to hear you found the app user-friendly and that Mark was extremely helpful. We'll be sure to share your feedback with him. Thanks for being part of Gerald!
Dylan
Mark was great very helpful cash advance is great
Response from Gerald WalletJul 24, 2026
We appreciate your feedback! It's wonderful to hear the cash advance has been helpful and that Mark made your experience even better. Thanks for taking the time to share your experience!
Trossi
Gerald has always been there !! Excellent customer service they are always around if something does arise they get back to you quickly and efficiently !! Highly recommend them. Also Jonas one of the agents is awesome.
Response from Gerald WalletJul 24, 2026
We truly appreciate your thoughtful review! It's wonderful to know you can count on our team whenever you need assistance. We're especially glad Jonas provided such excellent support, and we'll make sure he receives your recognition. Thank you for your continued support!
Lisa Anne T.
Great customer service and support! Thank you Mark!
Response from Gerald WalletJul 24, 2026
We truly appreciate your review! It's wonderful to hear Mark provided the support you needed. We'll make sure he receives your recognition. Thank you for choosing Gerald!
Da G.
Gerald is a great app that allows me to borrow when I need for free. Mark did a GREAT job at assisting with rescheduling my repayment.
Response from Gerald WalletJul 24, 2026
We appreciate your thoughtful review! It's wonderful to know you're finding value in Gerald's fee-free cash advance and that Mark made the repayment rescheduling process easy for you. Thanks for your support—we'll make sure he receives your feedback!