Gerald WalletWe built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 171 reviews with 5 stars · Clear filters
Lesley B.
Getting my advance was easy. Rod was very helpful.
Response from Gerald WalletMar 23, 2026
We’re glad to hear getting your advance was easy and that Rod was able to help you along the way. We’ll be sure to share your kind words with him. We’re continuously working to improve and provide the best service for our users. Thanks for sharing your experience!
Nicole W.
Excellent and fast customer service
Response from Gerald WalletMar 23, 2026
We’re glad to hear you experienced fast and excellent customer service — that’s exactly what we strive for. We’re continuously working to improve and provide the best experience for our users. Thanks for sharing your feedback!
Chris R.
Gerald was so patient, kind and knowledgeable in assisting me accessing my account. I am so pleased in the level of professionalism I received from Gerald. Thank you so much Gerald
Response from Gerald WalletMar 23, 2026
Thank you for sharing this — we’re glad to hear Gerald was patient, knowledgeable, and able to help you access your account smoothly. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users.
Crystal W.
Very helpful and responds fast great job
Response from Gerald WalletMar 20, 2026
We’re glad to hear you found the support helpful and responsive — that’s exactly what we aim for. We’re continuously working to improve and provide the best experience for our users. Thanks for your feedback!
Marvin W.
Great experience !
Response from Gerald WalletMar 20, 2026
We’re glad to hear you had a great experience — that’s exactly what we aim for. We’re continuously working to improve and provide the best service for our users. Thanks for sharing!
Chad
Gerald wallet is very useful when you’re in a bind and could use a little extra cash. I would definitely recommend
Response from Gerald WalletMar 20, 2026
We really appreciate you sharing this — we’re glad Gerald could help when you needed a little extra support. Thanks as well for the recommendation, it means a lot! We’re continuously working to improve and provide the best experience for our users.
Patrick Davis J.
I was definitely in a pinch for cash, and maaaan, did they come through! I spent about 30 minutes maybe even an hour scrolling through other BS apps, with no help. I luckily found this one, and boom. The approval was quick. The advance wasn’t what I expected or wanted, but in a pinch, it helped. You have to purchase from the store to unlock credit, but I just used it for stuff I need for my home anyway. The shipping can be a bit pricey, but again, in a pinch, it does work.
Response from Gerald WalletMar 19, 2026
We really appreciate you sharing this — especially how the quick approval helped when you needed it most. We also hear your feedback on the advance amount, purchase requirement, and shipping costs, and we understand how those can impact the experience. It’s great to know you were still able to use it for things you needed at home. We’re continuously working to improve and make things more flexible and affordable for our users. Thanks again for taking the time to share this!
Akeya T.
My first time using Gerald it’s great just wish I didn’t have to buy stuff to get an advance
Response from Gerald WalletMar 19, 2026
Thanks for giving Gerald a try — we’re glad to hear your first experience has been great overall. We understand your feedback about the purchase requirement and will be sure to share it with our team. We’re continuously working to improve and make the experience even better for our users.