Gerald WalletWe built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 171 reviews with 5 stars · Clear filters
Kombo
Great customer service!
Response from Gerald WalletMar 25, 2026
We’re glad to hear you had a great customer service experience — that’s exactly what we strive for. We’re continuously working to improve and provide the best service possible for our users. Thanks for sharing your feedback!
Zach
Markfil great guy
Response from Gerald WalletMar 25, 2026
Thanks for the shoutout — we’re glad to hear Markfil made a positive impression. We’ll be sure to share your kind words with him. We’re continuously working to improve and provide the best service for our users!
Sally G.
Gerard Did an amazing job at helping me regain access to my account! By far the quickest service I have ever received! Top notch ⭐️
Response from Gerald WalletMar 25, 2026
Thanks for sharing this — we’re glad Gerard was able to help you regain access to your account so quickly. It’s great to hear this was one of the fastest service experiences you’ve had. We’ll be sure to pass along your kind words to him.
Krystle C.
Great with helping mark
Response from Gerald WalletMar 25, 2026
Thanks for your feedback— we’re glad Mark was able to help and provide the support you needed. We’ll be sure to pass along your feedback to him. We’re continuously working to improve and provide the best service for our users!
Mines I.
Jonas was very helpful with helping me with an extension during my tough financial times. I will continue to use Gerald for years to come.
Response from Gerald WalletMar 25, 2026
Thank you for sharing this — we’re glad Jonas was able to support you with an extension during a tough time. It means a lot to hear you plan to continue using Gerald for years to come. We’ll be sure to pass along your kind words to him, and we’re continuously working to improve and provide the best service for our users.
Megan B.
Jonas was very helpful in helping me obtain an extension for repayment. Great service!
Response from Gerald WalletMar 23, 2026
Thanks for sharing your experience — we’re glad to hear Jonas was able to help you secure a repayment extension smoothly. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users!
Marcus P.
Very quick customer service. Emails came in right away. Gerard was great.
Response from Gerald WalletMar 23, 2026
We’re glad to hear the quick email responses made a difference and that Gerard was able to assist you so well. We’ll be sure to share your feedback with him. We’re continuously working to improve and provide the best service for our users. Thanks for sharing your experience!
Jon M.
Gerald was very helpful I was currently lock out of my profile they went above and beyond to help fix those issues thanks guys
Response from Gerald WalletMar 23, 2026
Thanks for sharing your experience — we’re glad our team was able to help you get back into your profile and resolve the issue. We truly appreciate your kind words and are continuously working to improve and provide the best service fo