Gerald WalletWe built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 171 reviews with 5 stars · Clear filters
Stephanie
They really help when needed and are great to work with. Customer service s amazing.
Response from Gerald WalletJun 23, 2026
Thank you for sharing your experience! We’re glad Gerald has been there for you when you needed extra support. It’s especially great to hear our customer service team has made such a positive impression. We truly appreciate your kind words.
Kevin M.
Excellent Customer Service with Jubelle.
Response from Gerald WalletMay 6, 2026
We appreciate you giving Jubelle a shoutout — it’s wonderful to know he delivered such a great customer service experience. Thanks for sharing your feedback with us!
DeMarco G.
Stephanie is a great help and the app is awesome
Response from Gerald WalletApr 29, 2026
Thanks for sharing this — we’re glad Stephanie was able to help and that you’re enjoying the app overall. We’ll be sure to pass along your kind words to her.
Pamela R.
Great customer service from Stephanie. She give me what I ask for. I appreciate her
Response from Gerald WalletApr 23, 2026
Thank you for sharing this — we’re glad Stephanie was able to assist you and provide exactly what you needed. We’ll be sure to pass along your appreciation to her.
Marquise G.
App is awesome Jubelle from customer service was such a great help
Response from Gerald WalletApr 23, 2026
We appreciate the great feedback — it’s wonderful to hear you’re finding the app useful and that Jubelle made a positive difference with her support. Thanks for letting us know!
Mike
Gerald is always fast and accurate with their service and makes you proud to be a member
Response from Gerald WalletApr 21, 2026
We really appreciate your kind words — hearing that our speed and accuracy stand out, and that you feel proud to be part of Gerald, is incredibly rewarding for our team. Thanks for sharing your experience!
Nicole W.
Gerald customer service is always really amazing about accommodating me when I need them the most !
Response from Gerald WalletApr 21, 2026
Thank you for sharing this — it means a lot to hear our customer service team has been there for you when you needed support the most. We truly appreciate you trusting us and taking the time to share your experience.
Britney M.
Stephanie was super helpful with my situation and was able to resolve the issues I had! Definitely recommend this app to anyone who needs a little extra cash!
Response from Gerald WalletApr 21, 2026
We appreciate you highlighting Stephanie’s help — it’s great to know she was able to sort out your situation. Thank you as well for recommending the app, that kind of support means a lot to our team.